Practice Coordinator

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Practice Coordinator

Location(s): Redwood City, CA

Position Summary
The Practice Coordinator supports daily operations of a high-volume specialty clinic, with a strong emphasis on prior authorization, surgery scheduling, and front- and back-office coordination. This role requires recent, hands-on experience performing prior authorizations within a specialty care setting and daily use of Epic/APeX to manage authorization work queues, referrals, and scheduling workflows. The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced clinical environment.

Key Responsibilities

• Perform high-volume prior authorization processing for specialty services and procedures.
• Utilize Epic/APeX daily for authorization work queues, referrals, and appointment/surgery scheduling.
• Conduct insurance verification, follow-up with payers, and resolve authorization issues.
• Coordinate care with providers, clinical staff, and external payers.
• Support front desk operations including patient check-in/check-out and patient inquiries.
• Assist with back-office administrative workflows and clinic coordination.
• Schedule surgeries and procedures in alignment with provider and facility requirements.
• Maintain accurate documentation and ensure compliance with clinic and payer policie.

• Recent, hands-on prior authorization experience in a specialty clinic environment (e.g., Orthopedics, Oncology, Imaging, ENT, or other surgical specialties).
• Demonstrated experience with high-volume authorization processing and insurance follow-up.
• Daily proficiency using Epic/APeX for authorizations, referrals, and scheduling.
• Experience supporting both front and back office clinic operations.
• Ability to manage multiple tasks simultaneously in a fast-paced setting.

• College degree with a minimum of 6 months of relevant healthcare experience, or
• Minimum of 2 years of healthcare administrative experience

• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• High attention to detail and accuracy.
• Proficiency in Epic/APeX and Microsoft Office Suite.
• Ability to work independently while collaborating effectively with a multidisciplinary team.

• Estimated clinic volume: 30-50 patients per day.

• Day | 5x8-Hour (08:00-17:00)

• Monday-Friday, 8:00 AM-5:00 PM

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.