Procedures & Fulfillment Specialist

Distribute Company operational manuals and manufacturers' manuals to aircraft, stations, and vendors to ensure compliance with regulatory requirements. Perform quality control/quality assurance checks on technical writers' work to minimize errors, ensure accuracy and reduce the time and resources needed to prepare and produce documents. Provide administrative assistance to the Airline Publications department.

Distribution of Company operational manuals and manufacturers' manuals to stations, vendors and aircraft to ensure compliance with regulatory requirements.
• Perform quality control on Company documentation according to a pre-established set of guidelines on a computerized checklist including the following.
  • Check for accuracy and consistency of required elements prior to print production (i.e., Transmittal Letter, Revision Highlights, LOEP, Tabs, etc.).
  • Identify formatting and structural problems of manuals and revisions. Work with technical writers to correct identified problems and issues.
  • Review proofs of revisions, manuals, bulletins, etc. before final print.
  • Verify that the web versions of the manuals have proper security and bookmarks.
• Update and maintain master manual spreadsheet and aircraft checklists.
• Audit/maintain Company master manuals and USB/DVD libraries.
• Audit forms used in aircraft kits and ensure all checklists are current.
• Assist in updating Company forms.
• Posting/updating/auditing of GlobalNet and Comply365.
• Assist in updating departmental procedure guides (SOP).
• Maintain distribution database in Veoci.
• Process form orders.
• Continuously improve workflow processes.
• Monitor and order supplies as needed.
• Place and close orders through Ariba (Boeing renewals, binder requests, office supplies, etc.).

Additional Responsibilities:

• Field, respond and provide guidance/assistance on aircraft/vendors/stations related issues as assigned on a daily basis.
• Provide support to the technical writers and vendors on production specifications and requirements for company and manufacturers manual.
• Participate on an on-going basis in the improvement of departmental procedures and practices.
• Perform other assignments as directed by Director, Airline Publications.

• Minimum 2 years' college and related experience preferred
• Copy editing and proofreading skills preferred
• Strong problem solving skills
• Strong written and verbal communication skills
• Ability to work independently with minimal supervision
• Resourcefulness, strong initiative and attention to detail
• Ability to meet critical deadlines and adapt to changing project deadlines
• Proficiency with Microsoft Word, Excel, PowerPoint, Access, Adobe Acrobat preferred
• Must be able to lift approximately 40-60 pounds

Salary Range: $44,500 - $60,000

Financial offer within the stated range will be based on multiple factors to include but not limited to location, relevant experience/level and skillset.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

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