Analyst

Data Analyst

Key Qualifications & Skills

• Comfortable working with computers and data systems.
• Software Proficiency: You must be comfortable with spreadsheets (especially Microsoft Excel), word processing tools, and various data entry software.
• SAP experience is necessary.
• Strong attention to detail with a high level of accuracy in data and reporting.
• Organization and Time Management: The ability to manage tasks and information efficiently is vital.
• Communication Skills: Strong verbal and written communication skills are necessary for interacting with internal sales teams and potentially customers and vendors.
• Responsible for maintaining information including customer, vendor, and internal data provided.
• Actively implement the Quality Management process by continuous improvement of processes directed toward reducing costs, improving cycle time, increasing sales / gross profit and customer satisfaction.
• Carries out policies and procedures as defined in the quality manual.
• Self-motivated with a sense of urgency and desire to exceed expectations, continuous development on-the-job training.
• Ability to learn new systems, processes, and products quickly.
  

Experience:

• Prior data entry experience is preferred.
• Previous experience in sales, customer service, or other administrative roles.
• SAP experience.

Role Specifics:

• This role involves accurately entering and maintaining sales data into company systems.
• Research and input sales data from various sources to ensure the databases are complete and up-to-date.
• Prior history with purchasing and familiarity with accounts payable and receivables preferred, if needed.

• Responsible for maintaining and analyzing information including customer, vendor, and internal data provided.
• Compile and update listings for customer pricing, with new and existing procedures.
• Work with corporate associates to update customer requirements including assessing price updates for accuracy to eliminate potential errors.
• Analyze and identify purchasing strategies to reduce company costs and customer pricing.
• Work with customers as necessary to verify data or to obtain necessary information.
• Perform other duties as assigned or directed.
• Meeting customer and shipment metrics, including time to fill, expediting orders, and quoting.
• Developing, implementing, and monitoring programs and activities related to products and customer service.
• Ensuring that customer relations are maintained at a high level.

REQUIREMENTS

Our Analysts are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.

Specific qualifications for the role include:

• 6 months of customer service experience preferred
• Excellent telephone, and written skills, including English grammar
• Ability and desire to learn new systems and processes quickly
• Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
• High school diploma or equivalent
• Valid driver's license and clean driving record (MVR)
• SAP / ERP experience, preferred but not required
• Some knowledge of industrial distribution products and hydraulics, preferred but not required

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Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.