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Director of Operations

The Shyft Group
life insurance, 401(k)
United States, Indiana, Bristol
603 Earthway Boulevard (Show on map)
Jan 16, 2026
Director of Operations | Fleet Vehicles & Services | Bristol, IN (Main)
Regular Employee | Salary Exempt |
What you'll do:

Summary

The Director of Operations is responsible for overseeing and optimizing all operational aspects of a manufacturing facility specializing in the production of walk-in vans. This role provides strategic leadership to ensure safe, efficient, and high-quality manufacturing while meeting cost, delivery, and performance targets. The Director of Operations will drive continuous improvement, cross-functional collaboration, and scalable processes to support growth and customer satisfaction.

Job Responsibilities

  • Ensure customers receive timely commitment dates and that the organization meets or exceeds expectations (cost, quality, delivery)
  • Work with team members to develop the future state value stream map and manage the plans to achieve it, as documented in a project plan
  • Support integrating operations data with the customers to provide end to end visibility to status and completion
  • Manage new product launches, to ensure all deliverables are met to support a successful production ramp while meeting the needs of the clients (quick turn with quality)
  • Meet with value stream functional leaders regularly, identifying problems, solutions, and action plans, thereby creating a culture of continuous improvement with a learning organization leading to meeting all goals and objectives set by the enterprise
  • Create a culture that stops to fix problems to get quality right the first time
  • Ensure that standardized work/processes are followed, countermeasures implemented, and area of responsibility is compliant with all requirements
  • Create the basis for continuous improvement and employee empowerment at all levels to drive measurable results
  • Develop, implement, and monitor department budget and manages expenses within approved budget constraints
  • Instill and maintain a positive can-do team atmosphere
  • Ensure direct reports provide effective cross-training for employees, including backups, to ensure continuous levels of required support
  • Develop, maintain, and communicate the results of the KPIs so all stakeholders are aware of performance and issues; all information is visual and obvious to the enterprise and ensures no problems remain hidden.
  • Develop and maintain an effective organization through the selection, training, and motivation of all personnel
  • Manage the production reporting to ensure accurate information flow for labor, inventory accuracy and manufacturing costs
  • Develop and maintain a positive relationship with customers, fellow leaders, employees, and departments that support the manufacturing process
  • Continually improve processes by investigating changes in manufacturing methods by evaluating technological developments, investigating feasibility of new equipment and techniques, and providing dependable cost estimates and supporting financial analysis
  • Stay up to date on overall activities of the team, identify problem areas and take corrective actions
  • Other tasks as assigned

What you need to be successful:

  • Bachelor's degree in business administration, finance, or business management (Master's degree preferred)
  • Ten years' experience leading in a fast pace, multi-task, complex manufacturing environment
  • Exceptional leadership and team development skills required
  • Self-motivated with the ability to stay on task
  • Innovative team player
  • Intermediate computer skills are required
  • Proficient in Microsoft Office Suite
  • Strong analytical skills
  • Commitment to excellence and high standards
  • Sound judgment with the ability to make timely, and sometimes difficult, decisions
  • Proven ability to handle multiple projects and meet deadlines
  • Able to effectively prioritize and execute tasks in a high-pressure environment
  • Basic competence in subordinates' duties and tasks
  • Versatile, flexible, and a willingness to work within constantly changing priorities
  • Ability to understand all safety requirements and cautions

Why The Shyft Group?

Our people are our greatest asset, and your success is our success! That's why we provide comprehensive benefits that support your health, financial security, and work-life balance-so you can thrive both personally and professionally.


  • Health & Wellness: Medical, Dental, Vision, HSA/FSA, Wellness Plan
  • Financial Security: 401(k) with match, Disability, Life Insurance
  • Work/Life & Growth: Educational Reimbursement, EAP, Dependent Care


At The Shyft Group, we don't just offer benefits-we invest in your well-being. Join us and experience the difference!

Who we are:

The Shyft Group
is the North American leader in specialty vehicles, including last-mile delivery vans, work trucks, and motorhome chassis. Our 10 brands-
Utilimaster,
Blue Arc,
Royal Truck Body,
DuraMag,
Magnum,
Strobes-R-Us,
Spartan RV Chassis,
Red Diamond,
Builtmore,
and
Independent Truck Upfitters-
are powered by 3,000+ team members across the U.S. and Canada.

Backed by 50 years of innovation and a supportive, entrepreneurial culture, we're leading the way in electrification and proudly ranked among Fortune's 100 Fastest Growing Companies.

Equal Employment Opportunity (EEO)

The Shyft Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable federal, state, or local law.
If you have a disability and would like to request an accommodation in order to apply, please email us at careers@theshyftgroup.com.

The Shyft Group is an E-Verify Employer

Shyft uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers. Through participation in the E-Verify program, information entered on Form I-9 will be provided and compared to information available at both of these agencies. See posters for more details. E-Verify Notice U.S. Right to Work Notice.
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