Sr Instructional Designer

Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.

How you can make a difference

The Senior Instructional Designer, Sales Productivity Enablement is the lead architect of scalable, performance-driven learning solutions that enable sustained behavior change across the sales organization. This role translates sales productivity and enablement strategy into durable readiness assets that support consistent execution of RevOps processes, tools, and GTM motions.

This role designs and governs role-based learning paths, certifications, practice models, and reinforcement assets that enable sellers and managers to execute effectively in live selling environments. The Senior Instructional Designer ensures learning is workflow-embedded, scenario-based, and directly connected to measurable productivity and performance outcomes.

This is a senior individual contributor role requiring independent judgment, deep instructional design expertise, and the ability to operate with minimal direction in a complex, fast-moving SaaS or enterprise GTM environment.

This role is typically performed remote, with periodic travel for enablement delivery, pilot sessions, or major sales events as needed.

What you'll be doing

Role-Based Learning Design

Design andmaintainrole-based learning paths aligned to enterprise sales execution, including:
• Account Executives (AEs)
• Relationship Managers (RMs)
• Business Development Representatives (BDRs)
• Sales Managers
• Ensure learning experiences are scenario-based, practice-oriented, and aligned to real deal workflows and field execution standards.
• Apply adult learning principles to create modular, reusable learning assets that scale across segments and sales motions.

Certification & Tool Enablement

• Design, build, andmaintaincertification frameworks for critical sales tools and workflows, including:
  • Salesforce
  • Gong
  • Seismic
  • Core RevOps processes and operating cadences
• Ensure certifications validate applied capability and execution readiness, not just knowledge completion.
• Partner with Enablement and RevOps leaders to align certification standards to launch readiness and adoption expectations.

Manager Coaching & Reinforcement Assets

• Design manager-enablement assets, including coaching guides, playbooks, reinforcement tools, and inspection aids.
• Enable frontline managers to coach consistently todefined behaviors, standards, and execution expectations.
• Support sustained reinforcement beyond initial launch through durable, manager-led enablement mechanisms.

Learning Effectiveness Measurement

• Define and evaluate learning effectiveness using multiple signals, including:
  • Behavior observation and execution quality
  • Adoption and utilization metrics
  • Performance and outcome analysis
• Partner with RevOps Analytics to connect learning interventions to business impact, productivity improvement, and behavior change.
• Use insights and feedback to continuously refine learning design and readiness effectiveness.

What you will need to be successful

Education and Experience

• Bachelor's degree required; degree in education, instructional design, learning sciences, or a related field preferred.
• 6+ years of progressive experience in instructional design, sales enablement, or performance-oriented learning roles.
• Experience supporting SaaS or enterprise sales organizations strongly preferred.

Specialized Knowledge, Skills, and Abilities

• Advanced instructional design and adult learning expertise applied to performance and behavior change.
• Demonstrated experience designing role-based, execution-oriented learning and certification programs.
• Working knowledge of Salesforce, Gong, Seismic, or comparable sales technologies.
• Ability to translate complex processes, tools, and operating models into clear, actionable learning experiences.
• Strong collaboration, stakeholder management, and communication skills.
• Comfort operating autonomously in fast-paced, high-change environments.

Physical / Mental Requirements and Demands

• Ability to perform sustained computer-based work (6-8+ hours per day).
• Ability to manage multiple priorities and complex deliverables during rollout and launch periods.
• May experience elevated stress during major enablement cycles or GTM transformations.

Travel Requirements

• Occasional travel may be required for enablement delivery, pilot sessions, or sales events.

#LI-Remote

This is a remote position.

The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including:

• Medical, dental, and vision
• HSA contribution and match
• Dependent care FSA match
• Uncapped paid time off
• Paid parental leave
• 401(k) match
• Personal and healthcare financial literacy programs
• Ongoing education& tuition assistance
• Gym and fitness reimbursement
• Wellness program incentives

HealthEquity has a vision that by2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more.

You belong at HealthEquity!

HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity - you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity's applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.

HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot's AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot.

At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together.

As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity.

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