Carrier Manager

Join us to create change and have an impact in homes around the world.

At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.

All about the role:

This role is responsible for overseeing and optimizing transportation operations across carrier partners, 3PLs, dedicated fleet assets, and crossborder activities to ensure reliable, costeffective, and compliant service. The position leads carrier performance management through structured governance, datadriven scorecards, and Quarterly Business Reviews, while building strong strategic relationships to drive accountability and continuous improvement. It collaborates crossfunctionally with internal teams and external partners to resolve service issues, improve endtoend logistics performance, and support procurement and network optimization initiatives. The role balances operational execution with strategic analysis, focusing on service reliability, costtoserve optimization, and alignment with broader transportation and business objectives.

Where you'll be:

This position will be based in the HQ, Charlotte North Carolina. This role offers a Hybrid work schedule (60% work in the office and 40%remote).

What you'll do:

• Lead and facilitate Quarterly Business Reviews (QBRs) with strategic carriers to assess performance, service levels, and improvement opportunities.

• Develop and maintain carrier scorecards tracking KPIs such as on-time delivery, claims ratio, capacity reliability, and cost performance.

• Build strong relationships with carrier partners to ensure alignment with service expectations and compliance standards.

• Monitor carrier compliance with contracts, safety regulations, and sustainability goals.

• Work closely with 3PL on all performance and improvement areas.

• Manage internal dedicated fleet operations (if applicable), including driver performance, asset utilization, and maintenance schedules.

• Manage El Paso/Border Operations

• Collaborate with dedicated fleet operations to ensure alignment with broader transportation strategy and service goals.

• Drive continuous improvement initiatives to enhance service reliability and customer satisfaction.

• Analyze transportation data to identify trends, root causes of service failures, and opportunities for corrective action.

• Partner with internal stakeholders (e.g., Customer Service, Distribution, Procurement, Sales) to resolve service issues and improve end-to-end logistics performance.

• Develop and implement cost reduction strategies across carrier and dedicated fleet operations without compromising service quality.

• Support transportation Procurement with insights from carrier performance and operational data.

• Evaluate cost-to-serve models and recommend network optimization strategies.

Qualifications:

• Bachelor's degree in Supply Chain, Logistics, Business, or related field.

• Minimum 7 years of experience in transportation, carrier management, or logistics operations.

• Strong analytical skills and experience with transportation management systems (TMS).

• Proven track record in driving performance improvement and cost savings.

• Excellent negotiation, communication, and relationship-building skills.

Benefits highlights:

• Medical, dental, vision and life insurance.

• Competitive holiday and vacation time off program.

• Retirement Savings Plan (401(k)) with relevant company contribution.

• Discounted products and an EAP upon hire and tuition reimbursement after 12 months of service.

Please be advised that we are unable to offer visa sponsorship for this position at this time.

Find more on:

Electrolux Group North America: https://www.linkedin.com/company/electrolux/life/northamerica/

Electrolux Group Careers: https://career.electroluxgroup.com/global/en

Electrolux Consumer Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through hrsnorthamerica@electrolux.com. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

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