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At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture. Are you looking for a place where you can bring your authentic self to work every day andbe able to connect, engage and delight?
We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others.
About Loews Royal Pacific Resort Join the 'ohana' at our island paradise that celebrates the Golden Age of Travel, and the adventures of island-hopping through the South Pacific. This position reports to the General Manager for the hotel and is responsible for all aspects of the day to day administration of the General Manager and Executive Office. Perform a wide range of administrative and office support activities; and provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects. Job Specific
Maintains day to day operation of Executive office by managing GM schedule, coordinating visitors arrival, assisting with office calls and distributing office communications and mail. Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities Resolves administrative problems by coordinating preparation of reports, preparing correspondence and providing research as needed Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques Provides information by answering questions and requests both internally and externally Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks Contributes to team effort by accomplishing related results as needed Provides the highest level of integrity and confidentiality Other duties as assigned
General
Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow employees Executes emergency procedures in accordance with Loews Hotels standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with Loews Hotels standards, policies and rules Recycles whenever possible Remains current with Loews Hotels information and changes Complies with Loews Hotels uniform and grooming guidelines
Qualifications
1+ year of administrative experience required, ideally in hospitality or office support. Excellent written and verbal communication skills Excellent English communication skills Strong attention to detail and organization. Ability to prioritize and manage multiple tasks Professional demeanor and customer service-oriented Previous experience working with and managing senior executive calendars Proficiency in Microsoft Office Programs required Typing speed 65 WPM+ Able to work a flexible schedule, including weekends and holidays as needed Working knowledge of ADACO, HotSOS, CANVA, RESY and OPERA PMS preferred
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Loews Hotels, LLC.
Jan 20, 2026