Operations Analyst Intern

What you will be doing:

The purpose of this position is to participate in Informatics & Technology Services (ITS) Operations to improve operational effectiveness of the enterprise. The Operations Analyst INTERN will be responsible for the following:

• Support development of new process innovations related to customer implementations of Workforce Management technology innovations, including

  Reviewing existing processes and implementing new processes to streamline existing workflow

  Assessing and identifying methodologies to streamline data management

• Support the adoption and effective utilization of Premier's Workforce Management Technology solutions through the development of educational materials utilizing PowerPoint, Word, and other mediums.

• Assist with developing/automating dashboards that depict the Key Performance Metrics related to Premier's Workforce Management technology solutions.

• This position will work with multiple individuals within the Workforce Management team, and receive guidance, strategic direction, training and coaching as appropriate.

Key Responsibilities

Responsibility #1 -30%

• Design, develop and implement monthly and ad-hoc analytics and processes that identify and assess Key Performance Metrics

Responsibility #2 -30%

• Create and review data assessment methodologies that can be used to streamline customer data management processes

Responsibility #3 -25%

• Assist with the creation of member-facing educational content to support adoption of technology

Responsibility #4 -15%

• Assist with ad hoc processes/projects as assigned

Required Qualifications

Work Experience:

Education:

Preferred Qualifications

Skills:

• High levels of creativity and quick problem-solving capabilities

• Strong analytical and problem-solving skills

• Advanced proficiency in Excel (pivot tables, advanced formulas, etc)

• SQL experience

• Excellent written and verbal communication skills

• Strong proficiency of Microsoft PowerPoint

• Familiarity with advanced analytical tools (such as SAS or R) or business intelligence tools (such as Google Cloud, QlikView, Tableau, Domo, etc) a plus

Experience:

• Must be currently enrolled in a full-time degree program and returning to the program after the completion of the internship

Education:

• Currently pursuing a Bachelor's or Master's (MA, MS, MBA) in Business Administration, Industrial Engineering, Management Information Systems, Computer Information Systems, Statistics, healthcare or related discipline

Additional Job Requirements:

• Remain in a stationary position for prolonged periods of time

• Be adaptive and change priorities quickly; meet deadlines

• Attention to detail

• Operate computer programs and software

• Ability to communicate effectively with audiences in person and in electronic formats.

• Day-to-day contact with others (co-workers and/or the public)

• Making independent decisions

• Ability to work in a collaborative business environment in close quarters with peers and varying interruptions

Employees also receive access to the following benefits:

* Health, dental, vision, life and disability insurance

* 401k retirement program

* Paid time off

* Participation in Premier's employee incentive plans

* Tuition reimbursement and professional development opportunities

Premier at a glance:

• Ranked #1 on Charlotte's Healthiest Employers list for 2019, 2020, 2022, and 2023 and 21st Healthiest Employer in America (2023)

• Named one of the World's Most Ethical Companies by Ethisphere Institute for the 16th year in a row

• Modern Healthcare Best in Business Awards: Consultant - Healthcare Management (2024)

• The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting

For a listing of all of our awards, please visit the Awards and Recognition section on our company website.

Employees receive:

• Perks and discounts

• Access to on-site and online exercise classes

Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.

Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply. EEO / AA / Disabled / Protected Veteran Employer.

Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to diversity_and_accommodations@premierinc.com or contact Premier Recruiting at 704.816.5200.

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