Small Business Coach (DFW- Little Rock - Memphis)

• Serve as the primary point of contact for MBEP cohort participants, providing tailored business coaching resulting in resilient, scalable, and sustainable micro businesses.
• Develop and deliver business curriculum, including group and 1:1 mentorship sessions, including quarterly business assessments at 3, 6, 9, and 12 months.
• Guide participants through Southern's depository and loan requirements, loan package assistance, account management, and repayment plans.
• Conduct pre-loan eligibility assessments per SBA Microlending standards
• Provide technical assistance, including but not limited to: business strategy, operational planning support, financial management guidance, marketing and customer acquisition strategies
• Track and report KPIs to include but not limited to job creation/retention, revenue growth, capital access, operational improvements, and participant satisfaction.
• Maintain CRM dashboards, scheduling tools, and survey platforms for participant engagement and program tracking.
• Collaborate with local SBA offices, Business Chambers, SCORE mentors, economic development partners and other related referral partners and center of influences to foster a strong business ecosystem for program referral opportunities.

• Bachelor's degree in business, finance, economics, entrepreneurship, or related area
• Minimum 3-5 years of experience in business financial coaching, micro-enterprise development or small business consulting
• Experience working with underserved and un(der) banked communities
• Familiarity with local economic development initiatives and small business support ecosystems, SBA loan programs preferred
• Bilingual proficiency preferred
• Experience working with nonprofit lenders and/or CDFIs
• Strong communication, organizational, facilitation, instructional delivery, presentation and relationship-building and management skills
• Ability to manage multiple participants and cohorts simultaneously

• Regularly required to sit, talk, and hear; reach with hands and arms; and occasionally stand and walk, stoop, kneel or crouch
• May be required to lift or move up to 50 pounds occasionally
• Regular required to use computers, telephone, and other standard office equipment

What we offer our employees:

A positive impact on Your Future:

• 401(k)/Roth plan with immediate eligibility and employer match up to 6%
• Employee stock ownership plan
• Discounted rate on primary home mortgage
• Credit and housing counseling as well as free financial education tools available to customers and employees

Benefits to improve your health:

• No deductible medical insurance plan
• Dental and vision insurance
• Employer paid life and long-term disability insurance
• Flexible Spending Accounts

The opportunity to nurture your well-being:

• Paid holidays and paid time off
• Bonus plan
• Opportunity for merit raises
• Employee reward and recognition programs
• Community service opportunities

Southern Bancorp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

As a Community Development Financial Institution, Southern Bancorp desires its workforce to reflect the diversity of the customers and communities that we serve. Racial and ethnic minorities, people from working class backgrounds, women and LGBTQ people are often underrepresented in many financial service industry professions. Therefore, we strongly encourage applications from people with these identities or who are members of other marginalized communities.