Tutoring Scheduler (Contractor)

A pioneer in K-12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visitamplify.com.

Job Description:

The Amplify Tutoring team is seeking a detailoriented and highly organized Tutoring Scheduler to support essential operational functions across our tutoring services. In this role, you will play a key part in building and maintaining efficient, accurate schedules by aligning tutor availability with school partner needs. You will support program setup, coordinate internal launch activities related to scheduling, and leverage our Salesforce Platform to ensure highquality scheduling operations.

The Tutoring Scheduler will support critical components of fullservice tutoring program implementation, including maintaining tutor schedules, resolving open scheduling cases, managing scheduling data, supporting regrouping needs, developing scheduling resources for tutors, and providing timely responses to scheduling inquiries.

This position reports to the Manager, Tutoring Talent and collaborates closely with the Talent team, regional leaders, program managers, and crossfunctional partners across Amplify to ensure smooth, highquality execution of tutoring programs.

***While this position is virtual and open to candidates nationwide, work hours must fall within Eastern Time, between 8:00 a.m.-4:00 p.m. EST, with a consistent schedule of either 8:00 a.m.-12:00 p.m. or 12:00 p.m.-4:00 p.m. This is a temporary position, currently scheduled through mid-March with possible seasonal extensions. Weekly schedule will range from 0-15 hours, depending on business needs.

ALL CANDIDATES MUST RESIDE IN THE UNITED STATES AND MEET U.S.

EMPLOYMENT ELIGIBILITY REQUIREMENTS.

Essential Responsibilities:

• Support tutor scheduling by partnering with the Tutoring Talent Department to execute a scheduling strategy that meets business needs and ensures ontime program launches, including scheduling, tutor outreach, and documentation.

• Provide scheduling support across Tutoring Operations, Program Managers, Tutor Coaches, and other internal teams to ensure all tutoring sessions are fully prepared for launch and teams receive the backend support required to meet planned timelines.

• Track and clearly communicate the status of program setup, including issues, risks, and key decisions related to tutor scheduling, to the Manager, Tutoring Talent.

• Understand launch timelines and deliver schedulingrelated tasks and projects aligned with both customer requirements and internal team expectations.

• Stay current with platform updates and rapidly build proficiency in new scheduling tools, Salesforce features, and system changes as needed.

• Coordinate with the Manager, Tutoring Talent to verify school schedules, monitor tutor scheduling readiness, and ensure all programs are fully staffed ahead of launch dates.

• Complete additional duties as assigned.

Minimum Qualifications:

• 1+ years of experience maintaining operational processes to support the delivery of services.

• Demonstrated experience managing robust data sets and project information involving multiple stakeholders.

• Proficiency in Google Suite and Microsoft Office, especially Excel and Google Sheets.

• Proficiency in Salesforce.

• Strong verbal and written communication skills.

• Strong problem solving skills.

• Comfortable learning new tools and platforms.

Preferred Qualifications:

• Experience using mCLASS products.

• Background in education or in edtech.

• Experience working in K-12 education is a plus.

• Experience using Slack for remote communication across colleagues and teams.

• Strong teamwork and interpersonal skills.

• Experience excelling in a fast-paced, entrepreneurial service and support culture

Compensation:
The hourly rate range for this role is $22-$25.

Additional Information:

Weekly schedule will range from 0-15 hours, depending on business needs. Length of project expected to be 8 weeks with the potential to return for subsequent seasons throughout the year as needs arise.

Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status.

Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com.

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If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting.

Amplify is an E-Verify participant.