Healthcare Utilization Management Intake Analyst

We are still looking for the very Top Talent...and we would be delighted if you were to join our team!

More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.

What we look for?

We are seeking a Production Support Analyst to participate in the Regulatory and Compliance technology team of a client from the banking sector.

High english level is required.

It is necessary to visit the client's offices in Malaga 3 days a week.

Key Responsibilities:

* Provide 1st and 2nd line eTrading support, including incident management and resolution.

* Support trading products such as Bonds (Credit/Govies), Inflation linked, and Swaps.

* Manage user requests and resolve incidents in collaboration with team members, Service Managers, and relevant Development & Platform teams.

* Offer functional and technical assistance to users.

* Participate in problem management with Development & Platform teams to address recurring system issues.

* Document incidents/requests and develop the knowledge database.
Proactively monitor application integrity and performance, conduct morning health-checks, and post-deployment monitoring.

* Assist in the application lifecycle, including project completion, testing, and resource tracking.

* Remain involved throughout the analysis and development process to provide early feedback on usability and functionality of the feature being developed.

Mandatory requirements:

* Strong understanding of financial markets and products, particularly Fixed Income (FI).

* Experience with ION Marketview Platform and TOMS.

* Proven background in IT for capital markets and electronic trading workflows (D2D and D2C).

* Extensive experience providing technical support for Fixed Income Desks within an Investment Bank.

* Capable of working in a fast-paced, high-pressure environment supporting mission-critical applications.

* Excellent client focus, analytical, problem-solving skills, and ability to handle pressure.
Tarjetero de skills: Financial markets and products (FI), ION, TOMS, D2D, D2C

What can we offer?

- 23 days of Annual Leave plus the 24th and 31st of December as discretionary days!

- Numerous benefits (Heath Care Plan, Internet Connectivity, Life and Accident Insurances).

- `Retribucion Flexible Program: (Meals, Kinder Garden, Transport, online English lessons, Heath Care Plan...)

- Free access to several training platforms

- Professional stability and career plans

- UST also, compensates referrals from which you could benefit when you refer professionals.

- The option to pick between 12 or 14 payments along the year.

- Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime...)

- UST Club Platform discounts and gym Access discounts

If you would like to know more, do not hesitate to apply and we'll get in touch to fill you in details. UST is waiting for you!

In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificate.

Financial markets and products (FI), ION, TOMS, D2D, D2C