Dir St Aust Ctr VDM Comnty Benefits Villa de Matel A

Organization Overview:

The St. Austin Center (SAC) is an initiative of the Sisters of Charity of the Incarnate Word in Houston, TX (CCVI), committed to providing for the physical, behavioral and social needs of underserved individuals and families, and to affecting change in the upstream factors that impact health, economic stability and self-sufficiency.

Through an integrated collaboration with co-located, mission-aligned partners, St. Austin Center aims to increase accessibility for the East End community by engaging clients across services to meet their short-term needs and long-term goals.

Summary:

The Sisters of Charity of the Incarnate Word is hiring a Director for the St. Austin Center to work with its SAC Executive Team to establish and implement a framework for effective collaboration between partners. The Director will provide leadership with ongoing strategic planning and implementation, foster and maintain community relationships, facilitate branding and marketing of the St. Austin Center, ensure active partner participation, and oversee data analysis and reporting. The Director directly oversees the St. Austin Literacy Center Program and other CCVI program staff at SAC as well as the day-to-day functioning, management and maintenance of the Center.

Leadership:

• Provide strong and energetic leadership for the collaborative partners and the St. Austin Center
• Represent the organization consistently and conscientiously to internal and external stakeholders and partners
• Collaborate with staff dedicated to this initiative

Strategic Planning:

• Alongside the SAC stakeholders, lead strategic planning activities, including establishing and communicating the mission of the Center, collective goals, community level outcomes, and prioritized strategies
• Update the 2016 Community Assessment as needed
• Support partner organizations in the alignment of their work to the SAC strategic plan and prioritized goals
• Assist in convening and organizing partners to develop evidence-based, outcomes-focused action plans
• Maintain an understanding of current implementation challenges and develop comprehensive solutions to address them

Strategic Partnership:

• Together with the SAC Executive Team, identify and minimize redundancies and duplicative services within co-located services
• Work to establish joint programming where possible based on aligned strategies and actions between partner organizations
• Build and maintain relationships with community partners outside of the St. Austin Center
• Identify areas of increased need in the community, seek organizations and programming to address these needs

Communications:

• Establish process to onboard community partners
• Onboard co-located community partners (communicate tenant guidelines, assist with Unite Us platform set up)
• Lead monthly partnership meetings
• Coordinate and communicate internal updates through email
• Act as a neutral arbiter and help resolve disputes or disagreements when necessary
• Collaborating with CCVI IT and Communications Staff, establish St. Austin Center external identity through website, oversee website and calendar updates.
• Develop and implement marketing strategy with CCVI Communications Staff
• Coordinates with Communications staff to ensure leadership and the Sisters remain informed of ministry progress
• Serves as the first point of contact for media inquiries from external outlets and partner organizations

Partner/Stakeholder Management:

• Oversee the development and implementation of the SAC Strategic Plan
• Weekly check-in with newly onboarded partners
• Monitor utilization of shared platform, assist with challenges and barriers related to the Unite Us platform or other joint initiatives
• Serve as the contact for administrative and building needs, direct partners to appropriate CCVI or SAC staff
• Assist partners in co-branding and marketing as needed
• Review, update, and maintain all partner MOUs, facilityuse agreements, and leases to ensure accuracy, compliance, and timely renewal
• Prepare funding recommendation letters for partner organizations upon request and review references to CCVI in external funding applications.

Program and Service Management:

• Design, implement, and evaluate CCVI programs and services, including St. Austin Literacy Center and other CCVI-led programs, that meet the needs of the community, such as educational classes, recreational activities, and support services.
• Organize and oversee events and activities, ensuring they are well-coordinated and meet the community's needs.
• Oversee the delivery of various community services, such as annual tax preparation fairs, etc., ensuring they are accessible, high-quality, and aligned with the center's mission.

Data Collection, Analysis, and Reporting:

• Coordinating indicator refinement with Working Groups and Steering Committee
• Ensuring all partners are aware of targets and indicators
• Overseeing work of data consultant

Administrative and Operational Duties:

• Oversee Daily Operations: Ensure the smooth functioning of the community center, including opening and closing procedures, security, facility maintenance, and cleanliness
• Policies and Protocols: Review, maintain, creates and implements policies and protocols for the facility and participating partners; to include safety, building communications, etc.
• Budget Management: Develop, manage, and monitor the budget for the center, ensuring financial resources are used efficiently and effectively
• Staff Supervision: Hire, train, supervise, and evaluate staff and volunteers, fostering a positive and productive work environment
• Facility Management: Ensure the physical upkeep of the center, including maintenance, repairs, and improvements

Job Requirements:

Education/Skills

• Bachelor's degree in social work, public administration, community development or related field.
• Master's degree preferred
• Familiarity with Catholic Social Teaching preferred
• Bilingual English and Spanish preferred

Experience

• At least 5 years of relevant work experience, such as parish social ministry, social work, community development, including at least 3 years managing teams
• The presence to inspire confidence and passion in both internal and external audiences
• Advanced strategy and planning skills, including an ability to think strategically on both organizational and systemic levels
• Strong data acumen and ability to oversee shared-measurement systems
• Strong facilitation and presentation skills before multiple types of audiences
• Experience with complex project management and stakeholder management
• Ability to build relationships with a cross-sectoral range of stakeholders in the local or regional area
• Outstanding communication and interpersonal skills, with the ability to build authentic relationships with a diverse set of stakeholders
• Comfort with ambiguity and ability to thrive in a fluid, entrepreneurial environment; willingness to "roll up one's sleeves" and extend beyond formal responsibilities based on the needs of the work

Licenses, Registrations, or Certifications

• None required

In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.

Work Schedule:

5 Days - 8 Hours

Work Type:

Full Time