Job Title :Phlebotomist II
Location; 1132 E State Road 434, Winter Springs, FL 32708
Assignment Duration: 5+ Months
Shift Schedule : Tuesday - Friday: 6:00 AM - 3:00 PM
Saturday: 6:30 AM - 12:30 PM (Altamonte or Longwood PSC)
Position Overview
The Patient Services Representative II (PSR II) is the face of the organization for patients seeking routine testing or critical health insights. This role is responsible for collecting quality blood specimens, preparing samples for laboratory testing, and delivering an exceptional patient experience with accuracy, safety, and professionalism.
The PSR II maintains patient trust and confidence by clearly explaining procedures and performing venipuncture skillfully. This role emphasizes leadership behaviors, process excellence, confidentiality, and accuracy of patient information. Assignments may include doctor's offices, patient service centers (PSC), or other locations based on business needs.
Key Responsibilities
- Perform daily activities accurately and on time under the direction of the area supervisor
- Maintain a safe, clean, and professional environment
- Perform forensic and clinical specimen collection and processing per established procedures
- Verify patient demographic information and obtain patient signature post-venipuncture to confirm correct tube labeling
- Ensure specimens are labeled in the patient's presence
- Maintain required records and documentation
- Promote a positive image of the organization to patients, clients, employees, and the public
- Demonstrate organizational commitment and leadership behaviors
Job Requirements
- Ability to provide high-quality, error-free work in a fast-paced environment
- Ability to work independently with minimal on-site supervision
- Excellent phlebotomy skills, including pediatric and geriatric collections
- Flexibility to work weekends, holidays, overtime, on-call, and variable schedules as needed
- Adherence to all company policies, including dress code, health & safety, and guiding principles
- Strong judgment and decision-making skills based on established procedures
- Reliable transportation, valid driver's license, and clean driving record (if applicable
- Ability to travel and work at multiple Patient Service Centers or in-office locations on short notice
- Ability to manage multiple priorities in a high-volume environment
- Demonstrated superior customer focus and effective communication with patients, peers, and leadership
- Ability to adapt to change and understand business operations
Training
Training locations may vary based on trainer availability.
Required Education
- High School Diploma or equivalent (Required)
- Medical Assistant or Paramedic training (Preferred)
- Phlebotomy Certification (Preferred; Required in CA, NV, and WA)
Work Experience
- 1-3 years of phlebotomy experience required, including pediatric, geriatric, and capillary collections
- 2 years in a Patient Service Center (PSC) environment (Preferred)
- Customer service experience in a retail or service environment (Highly Preferred)
- Keyboarding and data entry experience
Position is offered by a no fee agency.
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