Career Advisor

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Job Description

Essential Functions and Responsibilities:

Student Advising/Consultation

• Provided high level, individualized career coaching to students and alumni, helping them define career options, develop job search skills, and construct actionable plans to achieve their career goals.
• Coaches students through mock interviews, salary negotiation and how to navigate delicate conversations with hiring managers.
• Provides education on effective job search strategies for students with various levels of professional and industry experience.
• Develops and delivers virtual workshops, seminars and other virtual live events on career related topics including application development, job-search strategies, career-related technologies, interview skills, career core competencies and readiness, and experiential learning options.
• Develops and maintains WGU learner resources for certificate programs that could include diversity resources, job search resources, hiring best practices, interview techniques, etc.

Industry Support

• Serves as an assigned subject matter expert for specific industries providing support, information, and education to industry specific stakeholders; stays abreast of assigned industry best practices on items such as: hiring, recruitment, and labor market information.
• May provide support to employer relations team in facilitating virtual industry employer events for students and alumni on occasion.

Project & Initiative Support

• Partners with internal stakeholders and colleagues in the development, execution, and management of departmental initiatives.
• Responsible for providing direct support on project deliverables including but not limited to resource development, serving as a SME, supporting employer relations and employer connection events, and more.
• Collaborates and works with colleagues that are "student obsessed" and keep the student in mind for every decision we make.

Administrative

• Collaborates and works with colleagues that are "student obsessed" and keep the student in mind for every decision we make.
• Attends virtual staff meetings, trainings, and other departmental related virtual gatherings.
• Follows up and completes required university administrative tasks such as required training, performance reviews, etc.
• Seeks out educational and professional development opportunities using LinkedIn Learning, NACE, NCDA, and more.
• May be assigned other duties as needed to help drive to the vision, fulfill the mission, and uphold WGU's and Academy's organizational values and leadership principles on occasion.

Knowledge, Skill and Abilities:

• Possess the ability to increase student engagement in career counseling, coaching, and advising through a variety of formats including on-demand interactions, appointments, workshops, and self-service resources.
• Ability to communicate clearly and effectively both orally and in writing; ability to communicate feedback in an encouraging manner providing a high level of customer service
• Commitment to creating an inclusive environment, demonstrated experience working with a diverse group of constituents, students, alumni, faculty, and/or staff in a positive and effective manner.
• Assess incoming resumes for proper formatting, layout, sentence structure and content construction
• Accountable to maintain understanding of regional and national job/labor markets and able to advise students and alumni appropriately in their job search and recommend career-related resources
• Innovative and creative in coming up with ideas to enhance career service department offerings, processes, and procedures
• Ability to embrace change and comfortable working in a fast-paced environment, with demonstrated ability and comfort to handle multiple tasks and projects
• Team player and demonstrated ability to work in a collaborative work environment.
• Excellent interpersonal, verbal, writing and listening skills with ability to work effectively with other university departments, with all levels of management and diverse groups of people
• Ability to perform well under pressure while maintaining composure and leadership authority.
• Strong analytical and problem-solving skills.
• Ability to work independently with only minimal management oversight, and exercise broad independent judgement.
• Strong ability to be attentive to detail. Ability to work cross functionally with other university departments.
• Ability to prioritize and maintain a high level of organization in day-to-day processes.

Competencies:

Organizational Impact

• Works to achieve operational targets within job areas impacting department, function, or office results.
• Work is performed independently on moderately complex projects and assignments with some guidance required for direction and complex tasks. Sets objectives for oneself to meet the goals of projects or assignments.

Problem Solving & Decision Making

• Responsible for employing adjustments or recommended enhancements to systems and processes to solve problems or improve the job area's effectiveness while leveraging a systems-thinking approach.
• Problems faced may require an understanding of a broader set of issues and job areas.

Communication & Influence

• Collaborates with contacts typically within the job area to obtain or provide information requiring some explanation or interpretation.

Leadership & Talent Management

• May provide guidanceand assistance to entry-level professionalsand or supportemployees.
• Demonstrates the WGUleadership principles inall aspects of service tostudents, employees, andpartners of WGU.

Job Qualifications:

Minimum Qualifications

• Bachelor's degree plus 3+ years undergraduate career services and/or recruiting experience, or equivalent.
• Demonstrated knowledge of the business, It, healthcare, and/oreducation industries.
• Knowledge of career development gained through career services in a university or recruiting environment.
• Excellent communication skills, particularly phone, email, and video/web cam.
• Proficient and comfortable with new technologies and modes of service delivery.
• Ability to alter working hours to accommodate the needs of students and alumni.

Preferred Qualifications

• Master's degree.
• 5+ years of experience in graduate university career services, or business, IT or healthcare recruiting.
• Knowledge of Salesforce, Handshake, Big Interview and/or other integrated career management and job database tools.
• Experience with non-traditional students and/or adult learners

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Required a workspace that is free from noise and distraction.
• Ability to work a student friendly schedule. Evenings and weekend hours are required (8-10 hours outside of normal working hours).
• Works primarily from home, minimal travel may be required for events such as regional commencements.

Position & Application Details

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.