Chief of Staff- Products & Technology

What you will be doing:

Premier Inc. is undergoing a multi-year transformation to modernize its platform ecosystem, unify data and intelligence capabilities, and accelerate enterprise value creation. The Chief Solutions Officer (CSO) leads this modernization effort across Product, Technology, Data Science & AI, Platform Engineering, and Member-facing solutions.

We are seeking a strategic, execution-focused Chief of Staff (CoS) to partner directly with the CSO and help drive significant transformation initiatives in the healthcare technology sector.

This is a high-impact, high-visibility role ideal for a leader with experience in strategy, consulting, digital transformation, enterprise operations, or scaling technology organizations.

The Chief of Staff operates as the CSO's strategic operator - ensuring clarity of priorities, alignment across teams, disciplined execution, and measurable transformation outcomes.

Key Responsibilities

Responsibility #1 Strategic & Operational Leadership

• Serve as a trusted partner to the CSO-supporting strategic planning, prioritization, and decision-making.

• Translate enterprise strategy into actionable plans across Product, Engineering, Data Science/AI, Support, and Platform functions.

• Drive alignment across General Managers (GMs), cross-functional leaders, and executive teams.

Responsibility #2 - Lead the CSO Operating Model & Governance

• Design, facilitate, and optimize the operating rhythms for the CSO organization (weekly, monthly, quarterly).

• Ensure that goals, metrics, and priorities are clear and executed consistently across teams.

• Partner closely with the Program Management Office (PMO) to run portfolio governance, risk management, and dependency alignment.

Responsibility #3 - Enable Enterprise-Wide Transformation

• Coordinate cross-functional initiatives tied to Premier's platform modernization, AI adoption, and data strategy.

• Identify organizational bottlenecks and implement solutions that accelerate transformation.

Responsibility #4 - Decision Support & Executive Readiness

• Prepare the CSO for key meetings, executive leadership sessions, board presentations, and strategic discussions.

• Synthesize complex issues into clear, concise recommendations.

• Ensure timely, data-driven decisions supported by insights from the Premier Internal Intelligence Platform (PIIP).

Responsibility #5 - Leadership Alignment, Culture & communication

• Foster alignment across teams by reinforcing clarity, accountability, and high-performance behaviors.

• Build strong relationships with leaders across Product, Engineering, Data, AI, Support, and Member-facing teams.

• Lead communication efforts on behalf of the CSO, including transformation updates and stakeholder messaging.

Responsibility # 6 - Drive Value Realization & Performance Monitoring

• Partner with PIIP and PMO to track KPIs, operating metrics, portfolio performance, and transformation impact.

• Identify risks and opportunities early, and drive cross-functional resolution.

• Support the CSO in ensuring Premier achieves measurable improvements in platform adoption, execution efficiency, and Member outcomes

Required Qualifications

Work Experience:

Education:

Preferred Qualifications

Skills:

• Strong Executive communication and influence skills

• Ability to lead complex change initiatives, maintain operational excellence

• Excels in driving transformation with clarity and precision

• Systems thinking to connect enterprise priorities, strategic clarity to guide decision-making, and agility to adapt to evolving challenges

Experience:

• 15+ years in transformation, strategy, operations, or consulting, additional Healthcare health tech experience is a plus

• Seasoned transformation leader with deep expertise in enterprise-scale change and operational excellence

• Familiarity with Databricks and cloud modernization programs, and exposure to private equity-backed transformation models.

• Proven ability to lead cross-functional initiatives and drive platform modernization using AI-driven approaches

Education:

• MBA preferred

Additional Job Requirements:

• Remain in a stationary position for prolonged periods of time

• Be adaptive and change priorities quickly; meet deadlines

• Attention to detail

• Operate computer programs and software

• Ability to communicate effectively with audiences in person and in electronic formats.

• Day-to-day contact with others (co-workers and/or the public)

• Making independent decisions

• Ability to work in a collaborative business environment in close quarters with peers and varying interruptions

Qualified full and part time regular employees also receive access to the following benefits:

* Health, dental, vision, life and disability insurance
* 401k retirement program
* Paid time off
* Participation in Premier's employee incentive plans
* Tuition reimbursement and professional development opportunities

Premier at a glance:

• Ranked #1 on Charlotte's Healthiest Employers list for 2019, 2020, 2022, and 2023 and 21st Healthiest Employer in America (2023)

• Named one of the World's Most Ethical Companies by Ethisphere Institute for the 16th year in a row

• Modern Healthcare Best in Business Awards: Consultant - Healthcare Management (2024)

• The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting

For a listing of all of our awards, please visit the Awards and Recognition section on our company website.

Employees receive:

• Perks and discounts

• Access to on-site and online exercise classes

Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.

Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply. EEO / AA / Disabled / Protected Veteran Employer.

Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to diversity_and_accommodations@premierinc.com or contact Premier Recruiting at 704.816.5200.

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