Sr. Manager, Internal Communications

responsibilities:

Internal Communications Strategy & Leadership

* Develop and lead a short and long-term enterprise-wide internal communications strategy aligned with fairlife's business objectives, mission, culture, and values

* Serve as a strategic partner to senior leadership and cross-functional partners on internal messaging, change communications, and employee engagement initiatives.

* Establish best practices and governance for internal communications across channels.

Employee Communications

* Oversee day-to-day employee communications, including leadership messages, company updates, change initiatives, and major milestones.

* Ensure fairlife's messaging and positions are clear, consistent, timely, and tailored to diverse employee audiences, including corporate and plant-based teams and our TCCC system partners.

* Manage internal campaigns that reinforce our business objectives, mission, culture, values, and performance.

Plant/Manufacturing Communications & Operational Alignment

* Streamline and strengthen communications with and to fairlife's plant locations, ensuring two-way communication between corporate teams and plant employees.

* Partner closely with Operations, Plant Leadership, HR, and Safety teams to create clear, actionable communications.

* Develop scalable tools, templates, and processes that support plant leaders in delivering effective local communications.

Employer Branding & Employee Experience

* Lead internal employer branding efforts, ensuring employees understand and can authentically represent fairlife's business objectives, mission, culture, and values.

* Partner with HR and Talent teams to align internal messaging with external employer brand and talent attraction efforts.

* Support onboarding, recognition, and engagement programs through strong storytelling and communications.

Internal Channels

* Own the strategy, governance, and roadmap for how and when we leverage internal channels for communications, including newsletters, Intranet, all hands meetings and organization announcements.

* Partner with IT, HR, and content owners to improve usability, content quality, and adoption across locations.

Measurement & Continuous Improvement

* Establish metrics and KPIs to measure the effectiveness of internal communications efforts.

* Use data, insights, and employee feedback to refine strategies and demonstrate impact

skills/qualifications required:

* 7+ years of experience with increased responsibility in internal/enterprise, brand communications, corporate communications or public relations, with a focus on the food and beverage industry required. CPG experience preferred.

* Proven experience supporting both corporate and frontline or manufacturing/plant-based employee populations.

* Strong strategic thinking skills with the ability to execute at a high level.

* Exceptional writing, editing, and storytelling capabilities.

* Experience leading intranet strategy and managing multiple internal communication channels.

* Demonstrated ability to influence and partner with senior leaders and cross-functional teams.

* Familiarity with change management and transformation communications.

* Knowledge of internal communications measurement and analytics tools.

position location: Chicago, IL

reports to: Sr. Director, Communications

travel requirements: ~30%

exempt/nonexempt: Exempt

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