Security Officer - Federal Front Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Federal Front Desk in Charleston, WV, you will serve and safeguard clients in a range of industries such as Government, and more. As a Front Desk Officer at a government location, you will welcome employees and visitors, manage check-in procedures, and support access control and key security-related protocols. You will monitor activity from the lobby, respond to alarms and/or calls for assistance, and document incidents with clear, professional communication. At Allied Universal, you will bring integrity, teamwork, and a people-first approach while staying agile, reliable, and innovative.

Position Type: Full Time

Pay Rate: $14.25 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service at a government location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Staff the front desk area by greeting visitors, confirming identification, issuing visitor credentials, and directing guests to the appropriate department or contact.
• Monitor access control points, cameras, alarms, and other security-related systems, and report irregular activity according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications to site leadership and/or emergency services as directed.
• Complete required reports such as visitor logs, incident documentation, and shift activity summaries, and communicate relevant information during shift transitions.

Minimum Requirements:

• Access Control and Badge Experience is preferred.
• Customer Service Experience is preferred.
• Alarm Panel Experience is preferred.
• Comfortable Using Computer or Tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.