Associate Director, Hospital Operations - Radiology

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe.

Exciting Opportunity at MSK: Play a pivotal leadership role in advancing patient-centered Radiology operations during a period of significant growth and innovation.

Role Overview:

• Serve as the primary administrative, operational, and strategic partner to the Service Chiefs for Interventional Radiology (IR) and Molecular Imaging Therapy Service (MITS)-two of Radiology's fastest-growing and most operationally complex services.

• Interventional Radiology and Theranostics are key drivers of innovation and revenue growth for the institution, delivering minimally invasive treatments that improve patient outcomes, expand access to care, and position the hospital as a regional leader in advanced radiologic therapies.

• Provide leadership and oversight of day-to-day operations, including clinical workflow, staffing models, scheduling, fiscal management, and resource allocation, ensuring high-quality, patient-centered care.

• Lead the design and implementation of scalable operational workflows, including building and optimizing Epic scheduling and clinical workflows, particularly to support the rapid growth of theranostics, molecular imaging therapies, and interventional radiology procedures.

• Partner with physician leaders, nursing leadership, and operational teams to modernize MITS into a clinic-based care model, comparable to infusion or ambulatory care services, supporting increased patient volumes and regulatory complexity.

• Support strategic expansion of IR and MITS services across regional sites, including planning for physician, APP, nursing, and administrative staffing, equipment needs, and operational readiness.

• Collaborate closely with departmental and institutional leadership to drive strategic planning, financial stewardship, and performance improvement, informed by data, volume trends, and anticipated future needs.

• Lead, develop, and mentor a team of managers and administrative staff, fostering an engaged, empowered workforce and a culture of collaboration, accountability, and continuous improvement.

Key Qualifications:

• 8+ years of directly related experience supporting a large, complex clinical practice, preferably within an academic medical center.

• Proven senior leadership experience, with demonstrated expertise in Radiology operations.

Core Skills:

• Information & Communication: Clearly communicates and presents complex information to internal teams, leadership, and external partners.

• Analytical Skills: Analyzes financial, statistical, and technical data (including room layout plans) to inform decisions and improve operations.

• Professional & Technical Expertise: Applies broad technical, clinical, or professional knowledge to serve as an internal consultant and/or lead a specialized functional area.

• Written & Verbal Communication: Produces clear, concise written materials and effectively leads or participates in meetings and presentations.

• Technology Proficiency: Proficient in standard applications and department-specific systems; understands basic system analysis and technology implementation.

Additional Information:

• Schedule: Monday - Friday, 9 am - 5 pm

• Location: Main hospital campus, 1275 York Avenue, New York, NY. Occasional travel needed to regional sites in NJ and Long Island.

• Reports to: Senior Director, Hospital Administration, Radiology

Helpful Links:

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Closing:

At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills.

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

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