Sr. Network Engineer

Compensation: $100,000.00 - $130,000.00 based on skills and experience.

Position Summary
The Department of Information Technology Services at Rosalind Franklin University of Medicine and Science invites applications for the full-time position of Senior Network Engineer. The primary duties and responsibilities of this position are designing, implementing, monitoring and managing the local and wide area networks of the University to ensure maximum uptime for users. The role includes creating system configurations, documenting and managing the installation of a new network solutions, and maintaining and upgrading existing systems as necessary. This position ensures the stable operation of the University's network environment. This position also analyzes and resolves end user hardware and software computer problems in a timely and accurate fashion and supports the organization's help desk function by providing 3^rd tiered network support when required. This position will be expected to perform the routine daily functions associated with maintaining the university's wired and wireless data network(s) and acting as lead for Network Administrators. Customer service skills and the ability to communicate effectively with all types of customers are critical to the success of this position. Shared night and weekend on-call support will be expected.

Our generous benefits package includes medical, dental, and vision plans; paid parental leave; short term and long-term disability plans; life insurance; flexible spending accounts; and a 403(b) retirement plan which includes a 8% employer contribution after 2 years of service. RFUMS is committed to employee wellbeing and work-life balance. Full time staff are eligible for 3 weeks of vacation/ personal leave, 15 sick days, and 9 paid holidays, paid winter break, plus two floating holidays.

Who We Are
Rosalind Franklin University of Medicine and Science (RFU) is a graduate health sciences university committed to serving the population through the interprofessional education of health and biomedical professionals and the discovery of knowledge dedicated to improving wellness. The university embodies the spirit of inquiry and excellence modeled by its namesake Dr. Rosalind Franklin, whose Photo 51 was crucial to solving the structure of DNA.

Today, the university's 6 colleges continue Dr. Franklin's legacy through rigorous academics, pioneering research, and innovative community service. Our unique interprofessional education model allows students to learn from and with each other in a variety of settings, including our simulation labs, the student-led Interprofessional Community Clinic, and through partnerships with area hospitals and clinics. RFU is a national leader in interprofessional research and practices, and is nationally recognized for its research in areas including neuroscience, brain-related diseases, inherited disorders, proteomics, cancer cell biology and immunology, cardiac resuscitation, and gait and balance.

Essential Duties & Responsibilities

• Provide Level-3 support, monitoring and troubleshooting to identify and resolve issues.
• Design and Execute network configurations and upgrades, while following departmental production change control policies.
• Lead other Network Administrators by providing technical guidance, mentorship, and support.
• Replacing faulty network hardware components when required.
• Protect data, software, and hardware by coordinating, planning and implementing network security measures following cybersecurity principals.
• Troubleshooting, diagnosing and resolving hardware, software, and other network and telephony problems.
• Configure and install various network devices and services (e.g., routers, switches, firewalls, access points, VPN, QoS).
• Assist with large scale build-outs from a networking perspective by installing and testing network equipment and verifying connectivity to the data network.
• Utilize software applications necessary to monitor network utilization, intrusion detection, intrusion prevention and IP filtering.
• Liaise with vendors and other IT personnel for problem resolution.
• Maintain documentation of current network infrastructure.
• Keep abreast of the latest technologies and trends in networking, security, and cloud computing
• Perform other job-related duties as assigned or delegated.

Conditions of Employment

• Must achieve satisfactory results from a background check

Required Education & Experience

• Bachelor's degree in Computer Science, Information Technology/Systems or technology related field.
• Six years of experience in a position performing duties similar to those listed.
• Network security experience.
• At least six years of experience supporting and configuring Enterprise-level routers, firewalls, switches, and WiFi access points and controller systems.
• At least four years of working with log files to help troubleshoot network connectivity issues.
• At least four years of creating physical infrastructure system documentations.
• A self-starter able to work independently but comfortable working in a team environment.
• Experience with Cisco catalyst, Cisco Nexus, Cisco ISE, Cisco Meraki

Required Knowledge, Skills, & Abilities

• Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.
• Project management experience or experience being the technical lead.
• Ability to think through problems and visualize solutions.
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
• Ability to communicate effectively, both orally and in writing.
• Hands-on experience installing, configuring, and supporting network switches, routers, wireless controllers and access points, and IDS equipment is a must.
• Experience in network problem analysis and finding viable and efficient solutions to those problems.
• Experience in network performance tuning.
• Experience in network design and implementations.
• Experience in advanced VLAN configuration (VTP, RSTP, MSTP, etc..).
• Experience with Cisco catalyst switches, Cisco Nexus switches, Cisco FTD 2130, Cisco Meraki MX firewalls, Cisco Meraki MR access points, Cisco Meraki MS switches.
• Experience configuring Remote Access and VPN technologies.
• Solid experience with issues that affect network connectivity and the procedures to diagnose problems (OSI model).
• Experience in supporting and configuring DMZ, ACLs, and NAT on Enterprise-level firewalls.
• Experience utilizing log files to help troubleshoot network connectivity issues.
• Experience working with product vendors in supporting hardware, circuits, and applications.
• Experience maintaining physical infrastructure network documentation.

Preferred Qualifications

• Advanced degree in computer science, business, or education related field.
• Seven or more years of experience in a position performing duties similar to those listed.
• Previous experience working in the field of education.
• IT industry related certifications (CCNP/CCIE/ECMS).

Typical Physical Demands & Working Conditions

• Selected candidate must have the mental and physical capabilities to perform the essential functions of the position with or without reasonable accommodations.
• Occasional physical effort required (for example: equipment installation may require moderate lifting up to 50lbs., cable installations may require climbing ladders)
• Very limited exposure to physical risk
• Work will primarily be conducted in a climate-controlled office setting, with extensive use of computers, network equipment, and other office equipment

EOE, Including Disability / Vets