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Program Safety Guide

Spectrum Health Systems, Inc
$20.15 - $23.33 Hourly
life insurance, vision insurance, paid time off, tuition reimbursement, 401(k)
United States, Massachusetts, Lowell
Jan 27, 2026
Description

Location: Lowell, MA - Outpatient Treatment Program

Schedule: Full-time. Monday-Friday, 40 hours a week.

Pay rate: $20.15-$23.33/hour



Benefits:



  • Health, dental, vision insurance/additional voluntary insurances
  • Company-paid life insurance/employee assistance programs
  • Generous paid time off accrual
  • Tuition reimbursement/loan repayment options
  • 401k with company match up to 7%!
  • Discounts on wide array of services/entertainment nationwide


The Program Guide is responsible for:



  • Promoting and maintaining a safe pro-social environment for clients who come to the program daily to receive their medication.
  • Greeting clients, customer service, monitor for client/staff safety, communicate with clients in a trauma sensitive manner that guides clients in and out of the program orderly.

Qualifications

Qualifications:



  • High School Diploma or GED required
  • Prior experience working in customer service and/or with individuals with substance use disorders
  • Computer experience and familiarity with Windows 2000, Microsoft Outlook and Microsoft Word required

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