IT Logistics Associate - Asset Management

What success looks like in this role:

* Handle day-to-day operations of the IT warehouse and stockroom, maintaining organized and secure storage of technology assets and peripherals.
* Perform IT asset management lifecycle activities including receiving, cataloging, tracking, assigning, unassigning, and retiring hardware within the Configuration Management Database (CMDB / CMDB system).
* Process incoming IT service requests from end users and technicians, ensuring accurate fulfillment of equipment and accessory orders.
* Update and maintain asset records in the corporate database management system, verifying serial numbers, asset tags, locations, and ownership details.
* Coordinate shipping and logistics of IT equipment to remote offices and other company locations, including preparation of packages for deskside support technicians.
* Work closely with IT deskside and field technicians to stage hardware for new hires, refresh projects, device replacements, and special initiatives.
* Process returned IT equipment, inspect for damage, confirm data sanitization status, and properly reassign assets back into inventory.
* Ensure compliance with internal asset management policies and procedures related to inventory control, documentation, and audit readiness.
* Maintain accurate inventory levels of laptops, desktops, monitors, mobile devices, printers, and related IT accessories.
* Assist with periodic physical inventory audits and reconciliation of warehouse stock against CMDB records.
* Prepare equipment for deployment including imaging coordination, labeling, and asset tag application.
* Track warranty status, repair requests, and vendor returns (RMA processing) as needed.
* Safely handle disposal and e-waste processing in accordance with company security and environmental standards.
* Generate reports from the asset management system to support management, finance, and IT operations teams.
* Support asset recovery initiatives by contacting users for equipment returns and coordinating with HR and IT during employee offboarding.
* Identify process improvement opportunities to streamline request fulfillment and inventory accuracy.
* Provide general administrative and operational support for IT logistics projects as assigned.

You will be successful in this role if you have:

High School Diploma or GED required
May require technical certification or Associate Degree
Generally, 1-2years' experience in area of responsibility

* 1-3 years of experience in IT asset management, warehouse logistics, inventory control, or a related IT operations support role.
* Experience working with an enterprise CMDB system such as ServiceNow Asset Management, Remedy, or similar platform.
* Prior experience supporting corporate IT environments, preferably within a large enterprise organization.
* Corporate Office experience is highly desirable.

This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.