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Loan Collateral Representative

TowneBank
United States, Virginia, Suffolk
6013 Harbour View Boulevard (Show on map)
Feb 19, 2026
Description

Process all paid out loans within the regulatory timeframe and assist the department and lending personnel as needed.

Essential Responsibilities:



  • Review paid loan report daily in accordance with department procedures
  • Process all paid out loans according to department policy, procedures and state regulations, Ensure the bank's lien has been satisfied appropriately
  • Document release dates in Insight and delete Collateral where appropriate
  • Log in to BPI daily to verify that Collateral has received a physical note for all loans that appear as booked & assist lending personnel with LCA forms submitted to change or release collateral
  • File all incoming negotiable collateral, promissory notes, guaranty agreements and any other documents maintained in the Vault
  • Monitor the electronic lien system regularly to clear vehicle title exceptions and ensure lien perfection
  • Enter title exceptions in Advisor for all vehicle titles that have been released for any reason other than a full payoff
  • Complete notification emails to lenders on paid loans in accordance with department procedures
  • Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).



Minimum Required Skills or Competencies:



  • High School graduate or equivalent
  • Must be efficient, thorough, work well on your own and possess a willingness to help others
  • Strong organizational skills
  • Strong written and oral communications skills
  • Excellent telephone skills
  • Must be able to work in a fast pace environment and work well under pressure to meet regulatory timeframes governed by the various states
  • Computer experience (Microsoft Office)



Desired Skills or Competencies:



  • Previous experience using Advisor, BPI, Insight and Image Centre
  • Education with an emphasis in banking/finance
  • Previous experience with real estate/paralegal and knowledge of retail and commercial loan documentation
  • Previous experience in using the electronic titling system, preferably DealerTrack



Physical Requirements:



  • Express or exchange ideas by means of the spoken word via email and verbally.
  • Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time.
  • Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
  • Not substantially exposed to adverse environmental conditions.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.
    For further information, please review the Know Your Rights notice from the Department of Labor.
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