Lab Resource Coordinator

In this role, you will report to the Territory Area Manager and will work closely with the Avantor's Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location: Waltham, MA, with a future relocation to Cambridge, MA, in 2026.

Shift: Mon - Fri 7:00 AM - 3:30 PM

Hourly pay range: $26 - $29

Benefits:

Health & Wellness

• Comprehensive Medical, Dental, and Vision coverage

• Wellness programs

• Eligible for medical coverage starting Day 1

Time Off

• Paid Time Off (PTO)

• Company-paid holidays

• Choice holidays

Financial Well-Being

• Flexible Spending Account (FSA) and Health Savings Account (HSA)

• Commuter benefits

• 401(k) retirement plan

• Tuition assistance

• Employee Stock Purchase Plan discount

What we're looking for

Education:

• High school diploma or GED required

• Bachelor's degree preferred

Experience:

• Minimum 2 years in customer service, inventory replenishment, or material handling

• Minimum 1-2 years' experience in a laboratory setting highly desired.

• Undergraduate lab work will be considered

• Requires laboratory knowledge, including the use of various instruments to prepare for and perform tests.

Technical Skills:

• Proficient in Microsoft Office and comfortable using computers

• Experience with Microsoft Teams preferred

• Knowledge of SAP, Oracle, Power BI, and other inventory management systems

• Must be flexible, forward-thinking, motivated, and can act independently.

Additional Requirements:

• Ability to lift 25 lbs

• Previous experience in a GMP-regulated facility strongly desired

• High level of customer service skills with a professional, can-do demeanor.

• Strong communication skills

How you will thrive and create an impact

Avantor's Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.

The Lab Resource Coordinator is a key member of the laboratory operations team, providing essential support to scientific research groups. This role serves as a critical liaison between scientists and laboratory operations, ensuring smooth and efficient lab operations while maintaining a safe and productive work environment.

• Operational Support: Serve as the primary point of contact for scientific groups, addressing their day-to-day lab operational needs and inquiries.

• Lab Operations Compliance: Ensure adherence to all lab operations protocols and initiatives by science groups.

• Inventory Management:

  • Maintain accurate records and inventory of common lab supplies and equipment.

  • Coordinate with Avantor services teams (consumables, media/buffer, solvents, etc.) to meet lab needs.

  • Catalog and maintain certain common stock items to minimize storage needs.

  • Assists the team as needed with POU checks and runs

• Cold Storage Management: Organize and maintain cold storage space (deli fridges, -80C freezers, cryo units) for samples.

• Equipment Maintenance:

  • Coordinate with Lab Instrument Services (LIST) for equipment tagging, calibration, and maintenance.

  • Submit and track maintenance requests for lab equipment.

• Facility Maintenance:

  • Assist with the upkeep of common lab areas (consumable racks, western blot equipment, cold room, TC rooms, equipment rooms).

  • Submit work orders for lab issues and follow up on progress.

• Safety Compliance:

  • Act as a safety committee representative, participating in safety walkthroughs and ensuring compliance with safety regulations.

  • Assist with safety training for new hires.

• Training & Support:

  • Cross-trains with other LRCs to act as backup for call-outs and PTO

  • Cross-trains with teams to help the teams during demanding times

  • Coordinates with the LRC team lead to assist the team where needed

  • Provide training to the new hires on general lab procedures and equipment.

  • Assist with the lab coat program, including ordering, stocking, and communicating with vendors.

• Communication:

  • Attend department meetings and effectively communicate information to the science groups, lab operations, and other relevant teams.

• Space Optimization: Contribute to lab decluttering efforts and space utilization improvements.

• General Lab Assistance:

  • Perform basic lab work as directed by science team leads, within the scope of work and contract agreements.

  • Provide daily routine equipment assistance (e.g., checking solvent/buffer levels, calibration, instrument startup, waste handling).

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency:

The expected pre-tax pay for this position is

Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.comand let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.