Software App Development Analyst

Job Summary:

The Software App Development Business Analyst is responsible for accomplishing objectives through the analysis of business functions and process requirements. This role interacts with senior analysts, product managers, and their teams to develop and document business processes based on product requirements. The Business Analyst communicates directly with stakeholders and clients to assist in product discovery and works with software development teams to translate project requirements into deliverable systems. The incumbent helps internal and external stakeholders define problems and implement solutions using best practices from business analysis, project management, and process improvement disciplines.

Job Duties:

* Works with project and product teams to establish scope, deliverables, and resource requirements

* Assists in conducting needs assessments and requirements gathering while developing business process models to meet project goals

* Assists in the development and management of user stories, acceptance criteria, test plans, and technical documents

* Assists in development of user training materials, best practice guidance, and Level 1 support

* Assists in quality assurance testing, with progression to managing the testing process

* Assists in communication of project progress challenges, resolutions, and other business concerns to stakeholders in a clear, accurate, and timely manner

* Assists senior team members with operational tasks, such as systems documentation and developing training materials

* Facilitates meetings with internal and external stakeholders to identify requirements, develop workflows, develop solutions, and manage project phases

* Conducts research to find data sources and information to support projects

* Performs root cause analysis and recommends solutions

* Other duties as required

Qualifications, Knowledge, Skills and Abilities:

Education:

* High school diploma or equivalent, required

* Bachelor's degree in technology, project management, accounting, or business discipline, preferred

Experience:

* Three (3) or more years of experience as a Business Analyst, Project Manager, or Process Improvement specialist demonstrating progression in complexity, scope, and number of projects managed, required

* One (1) or more years of experience in an Agile Scrum software development framework, required

Certifications:

* Project Management Professional (PMP), preferred

* Certified Business Analysis Professional (CBAP), preferred

* Lean Six Sigma certification, preferred

* Certified Scrum Master, preferred

Software:

* One (1) or more years of experience with Microsoft Power Platform products with Power Apps and/or Power Automate, preferred

* Proficiency in business analysis and project management tools (e.g.,Jira, Asana, ClickUp, Monday.com, or Azure DevOps), preferred

* Proficiency in Microsoft SQL, Power BI, and SSRS, preferred

* Proficiency with using data sources to produce reports and dashboards, preferred

* Proficiency in Azure DevOps, preferred

* Experience with product design tools, such as Figma, Visio, Miro, Mural or another software design tool, preferred

Other Knowledge, Skills, & Abilities:

* Strong organizational and multitasking skills

* Superior attention to detail and ability to meet tight deadlines

* Strong analytical and problem-solving skills

* Ability to design and improve processes

* High level of integrity and discretion

* Ability to work effectively with minimal supervision

* Ability to communicate complex information clearly to diverse audiences

* Ability to travel as required by client/business needs

* Learns quickly and adapts to new technologies

* Possesses excellent communication and written skills

* Self-starts and works well in a team environment

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.

National Range: $95,000 - $125,000

Maryland Range: $95,000 - $125,000

NYC/Long Island/Westchester Range: $95,000 - $125,000