Operations Coordinator

Coyote Logistics has been acquired by RXO. RXO (NYSE: RXO) is a leading provider of asset-light transportation solutions. RXO offers tech-enabled truck brokerage services together with complementary solutions including managed transportation, freight forwarding and last mile delivery. The company combines massive capacity and cutting-edge technology to move freight efficiently through supply chains across North America. The company is headquartered in Charlotte, N.C. VisitRXO.comfor more information and connect with RXO onFacebook,X,LinkedIn,Instagram, andYouTube.

Daily Tasks & Responsibilities

• Understand commitments, policies, contracted rates, accessorial schedules, fuel schedules, vendor agreements, KPI's and challenges for each account.

• Comprehend and execute growth strategy and actively work to reach goals for each account.

• Develop strong relationships with all customer contacts and facilities.

• Accept, build, and schedule all customer shipments, including all pertinent information and documentation.

• Manage daily load board and take responsibility for ensuring that loads are serviced properly.

• Build and maintain respectful relationships with carrier department.

• Ensure loads are tracked and updated in timely manner.

• Identify and communicate (potential) problems to the appropriate parties and provide solutions.

• Possess understanding of the market and provide or facilitate pricing.

• Prioritize and respond to both internal and external requests in a timely, effective, and professional manner.

• Update and resolve incidents regularly; manage accessorials objectively while maximizing profit.

• Organize and analyze data to identify new opportunities and potential threats.

Essential Skills, Characteristics & Experience

• Clear, effective, and professional communication skills

• Organization, accuracy, and attention to detail

• Ability to multitask and prioritize at a high level

• Ability to build strong relationships and be a team player

• Problem solving ability, issue resolution skills, proactive diligence

• Positive attitude

• Ability to assess situations and make decisions confidently

• Customer service skills

• Takes initiative

• Ability to work independently and as part of a team

Compensation for this role is $45,000-50,000. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.

Our Benefits

• Competitive pay
• Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
• 401(k) retirement plan with up to 5% company match
• Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
• Employee Assistance Program (EAP)
• Tuition reimbursement, adoption assistance
• Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
• Health Reimbursement Arrangement

Do Well, Be Well

• Comprehensive medical, dental, vision, and life insurance coverage
• Retirement 401(k) featuring employer match
• Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
• Employee Assistance Program (EAP)
• Industry-leading mental health resources
• Complimentary membership to Peloton
• Access to LinkedIn Learning for continuous skill enhancement
• Paid time off and paid parental and disability leave
• 3 paid community service days annually

Important Notice to US Applicants:

Coyote is an at-will employer. We are an Equal Opportunity Employer. Please view Equal Opportunity Posters provided by the OFCCP.