Power Tool Repair Technician

Imagine a company that recognizes excellence in not only the products it sells, but also in its employees. R.S. Hughes Company, Inc. is that company. We hold ourselves to the highest standards of quality and professionalism - and we treat our employees like the valuable assets they are.

Founded in 1954, R.S. Hughes Co., Inc. is a dynamic, North American distributor of industrial supplies. With over 40 warehouse sites in the United States and Mexico, we maintain an extensive inventory of adhesives, abrasives, electrical, static control, tapes, labeling and safety products.

In addition to competitive salaries and benefits, we offer an environment that asks you to make a difference. We value hard work and common sense, and we consistently reward those that exemplify these traits. If you're looking for a great team to grow with and if you are willing to embrace the challenges of being expected to be the best, we welcome you to come join the R.S. Hughes Company, Inc. team!

Position Description

The Power Tool Repair Technician is responsible for inspecting and assessing the condition of client and/ or Company power tools, diagnosing and carrying out repairs, and replacing broken parts. This role utilizes deep technical knowledge and experience to identify faults, suggest improvements and determine replacements. The Repair Technician must ensure that all repairs are conducted safely and in accordance with OEM requirements. This is a customer-facing role exercising great customer service, explaining any necessary repairs in detail and ensuring proper maintenance and operation of the entrusted power tools.

This role is expected to adhere to all company policies and safety protocols.

Key Competencies Required to be Successful as a Power Tool Repair Technician:

• Communicate with coworkers or client representatives to coordinate installations or repairs.
• Inspect mechanical equipment for maintenance, or to locate damage, defects, or wear.
• Read technical information, work orders or descriptions of problems to determine repairs or modifications needed.
• Clean equipment, parts, or tools to repair or maintain them in good working order.
• Inspect electrical or electronic systems for defects.
• Assemble/ solder/ rewire electrical components, subsystems, or systems as required.
• Test electrical circuits or components for proper functioning.
• Lubricate equipment to allow proper functioning as required.
• Test mechanical equipment to ensure proper functioning.
• Rebuild/ reassemble equipment after repair.
• Seal gaps or cracks to prevent leakage or moisture intrusion.
• Measure equipment outputs and test for operation to required specifications.
• Adjust equipment to ensure optimal performance.
• Maintain repair and maintenance records.
• Maintain inventories of materials, equipment, or products.
• Sharpen cutting, grinding, or other repair equipment/ tools.
• Perform other job duties as assigned.

Education/Certification/Licenses

• Minimum of high school diploma required; Associates or Bachelor's degree in a technical related field preferred.
• Minimum of two to five (2-5) years of experience in small power tool inspection and repair in a fast-paced, high-volume environment.
• Knowledge of maintenance record creation/ retention.

Skills That Will Make You Successful

• Strong analytical and problem-solving skills.
• Keen mechanical skills.
• Ability to work in a fast-paced, deadline-driven environment with strong attention to detail and accuracy.
• Excellent communication and customer service skills.
• Inventory and documentation/ maintenance tracking skills.
• Experience working with an ERP system, inventory management software, or similar tools.
• Proficient with application of Data analysis concepts/ practices (Shelf-life calculations, UOM conversions, etc.).
• Ability to lift up to 50 pounds and stand for extended periods.

Target Base Compensation range for this non-exempt role is $26.00 - $28.00/ hr. DOE.

This is a Full-Time position, eligible to participate in the Company's benefit plans including: Paid Time off; major medical, dental, vision; Company paid short-term and long-term disability; paid parental leave; various supplemental benefit plans; and Employee Stock Ownership Program (ESOP).