Manager- User Experience (VPL)

Requisition ID:916199
Position:Full-Time
Shift:
Total Rewards:Benefits/Incentive Information

If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions.

Oakley is part of EssilorLuxottica. Building on our legacy of innovative, market-leading optical technology, we manufacture and distribute high performance sunglasses, prescription lenses and frames, goggles, apparel, footwear, and accessories. Every day at Oakley is a chance to grow, go further and achieve more.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

The Oakley User Experience (UX) team delivers clear, human-centered insights to elevate our products. The UX Manager leads projects, mentors the research team, and influences crossfunctional partners. This role aligns research tools and methods to business goals, ensuring high research ROI. The UX Manager drives efforts to unpack information, convert data into action, and integrate insights into product strategy, R&D, design, development, and marketing to help create the unexpected.

MAJOR DUTIES AND RESPONSIBILITIES

• Manage direct and functional reports, building team and process infrastructure. Identify process and skill gaps to improve effectiveness and speed. Introduce new methodologies that support the UX strategy.
• Apply design thinking to shape crossfunctional workflows, workshops, and project milestones.
• Partner with VPL leadership to build a UX strategy aligned with product, marketing, R&D, and sport performance initiatives.
• Collaborate with global Essilor/Luxottica UX/CMI teams as partners and resources.
• Assign projects, set priorities, and ensure strong handoff and ideation.
• Translate project goals into user research plans, including guides, interviews, focus groups, surveys, and persona development.
• Plan, design, and conduct rigorous inperson usability testing and ethnographic research.
• Conduct analyticsbased research including competitive benchmarks and heuristic evaluations.
• Produce datadriven reports, user profiles, workflows, and dayinthelife scenarios.
• Ensure creation of case documents to deepen organizational understanding of users.
• Present research findings to innovation and design teams for integration into product decisions.
• Provide design suggestions informed by research, observation, and expertise.
• Partner closely with VPL leadership to optimize timelines and support transparency and collaboration across teams.
• Develop and refine research methods and train the team accordingly.
• Perform other duties as needed.

BASIC QUALIFICATIONS

• Bachelor's degree in Engineering, Design, human sciences, or related field.
• 5+ years' experience in physical product development, user experience, consumer insights, or strategic planning.
• Endtoend research experience across multiple methodologies.
• Strong interest in voiceofcustomer insights, translating findings into requirements, conducting evaluations, and communicating results.
• Expertise in qualitative and quantitative methods.
• Statistical analysis skills and familiarity with statistical tools.
• Ability to visualize and present complex research clearly.
• Excellent oral, written, and interpersonal communication skills with internal and external partners.
• Ability to excel in a fastpaced, agile environment, manage priorities, and meet deadlines.
• Ability to evaluate processes and recommend improvements that increase efficiency or goal achievement.
• Ability to travel up to 30%, domestic and international.

PREFERRED QUALIFICATIONS

• Master's degree/PhD in Engineering, Design, human sciences or related
• Outdoor gear expertise including knowledge of goggles, eyewear, helmets, or performance apparel

Pay Range:114,905.70-176,372.05

This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.