About Us
When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture. The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields - each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders. At CGS, empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more! If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences - then Chugach Government Solutions may be the right fit for you!
Job Overview
The Digital Workplace Architect is accountable for the design and success of the organization's Microsoft 365 digital workplace, combining platform architecture with learning-driven adoption and enablement. This role ensures SharePoint and collaboration tools are structured, governed, and supported by effective learning strategies that drive adoption and consistent use. By aligning technology, knowledge systems, and user readiness, the Digital Workplace Architect enables employees to work efficiently while maintaining compliance and governance across regulated environments. Work Model: Remote
Responsibilities
Essential Duties & Job Functions:
- Serve as the architectural owner of the Microsoft 365 digital workplace, with primary responsibility for SharePoint Online and related collaboration and knowledge management.
- Design, implement, and maintain SharePoint information architecture, including site structures, hubs, permissions models, and governance standards.
- Establish and maintain digital workplace standards, best practices, and documentation to ensure consistency, usability, and long-term sustainability of enterprise collaboration and knowledge platforms.
- Lead technology enablement and adoption efforts across digital workplace and business systems by developing learning materials, onboarding resources, and role-based guidance that support effective, compliant use of organizational tools.
- Translate organizational workflows and business needs into usable, compliant digital workplace solutions.
- Plan and support system enhancements, rollouts, and migrations, using adoption and usage insights to inform communication, training, and user readiness activities.
- Partner with IT, Cybersecurity, Compliance, and business stakeholders to ensure digital workplace and business systems align with organizational policies and regulatory requirements.
- Support compliance and audit activities by maintaining clear documentation, access controls, and usage standards for collaboration and knowledge platforms.
- Serve as a subject matter expert and trusted advisor to leadership and internal teams on digital workplace architecture, governance, and adoption.
Accountable For:
- Overall health, usability, and adoption of the organization's digital workplace, with primary accountability for SharePoint Online and enterprise collaboration and knowledge platforms.
- Information architecture, standards, and documentation required to enable operational teams (e.g., Help Desk, IT Operations) to effectively support digital workplace systems.
- Technology enablement and learning outcomes, ensuring users have clear guidance and resources to use enterprise systems consistently and correctly.
- Operational readiness and change coordination for digital workplace enhancements, platform updates, and new capabilities.
- Alignment of digital workplace solutions, applications, and data flows with organizational policies, information security standards, and DFARS/NIST 800-171/CMMC requirements.
- Following CGS, LLC safety practices and workplace conduct standards.
- Complying with CGS policies, procedures, and operational protocols.
- Performing additional duties as required.
Job Requirements
Mandatory:
- Bachelor's degree in Information Systems, Information Technology, Education, Organizational Development, or a related field, or equivalent combination of education and relevant experience.
- 7+ years of experience supporting, administering, or designing enterprise collaboration, knowledge management, or digital workplace systems.
- Demonstrated experience serving as a primary owner or lead for SharePoint Online or similar enterprise collaboration platforms.
- Experience developing information architecture, standards, and documentation to support enterprise systems.
- A DoD 8140 - (451) Intermediate certification or ability to attain one within 90 days of hire to meet DoD data protection policies.
- Experience working with cross-functional teams in regulated or compliance-aware environments.
- Ability to pass required background checks and obtain access to U.S. DoD sites and facilities, as applicable.
Preferred:
- Experience designing or supporting knowledge management or content governance programs in an enterprise environment.
- Experience developing learning pathways, onboarding materials, or role-based training for technology platforms or business systems.
- Familiarity with Microsoft Power Platform (Power Automate, Power Apps, Forms) to support workflow improvement and user enablement.
- Experience working in government, GovCon, or other regulated environments, including exposure to CMMC-aligned practices, audit readiness, or compliance support activities.
Working Conditions:
- This position is primarily performed in an office setting using standard office equipment.
- Work may require occasional weekend work, evening work, and travel.
Physical Requirements:
- Work requires the ability to operate a computer and work in a standard office environment, effectively communicate information in verbal and written form, read and review information and charts, perform analytical thinking skills, use sound judgment.
Reasonable Accommodation:
CGS will provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Chugach Government Solutions or any of its subsidiaries, please email ada@chugachgov.com Equal Employment Opportunity: Chugach is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, pregnancy, disability, genetic factors, protected veteran status, or other characteristics protected by law.
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