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The Manager, Scheduling & Operations is responsible for the management of day-to-day scheduling and operational transactions that occur between Mansfield Power & Gas, commodity trading counterparties, ISOs, LDCs, and the TDSPs; as well as the associated activities related to the ETRM platform. This position will serve as the supply functional lead for electricity and natural gas transactions to ensure that the customer's needs are met. This role reports to the General Manager. Responsibilities Coaching and Mentoring
- Develop clear goals for staff each year that support company goals and objectives
- Develop a coaching strategy for staff to achieve or exceed goals and objectives
- Regularly review performance with staff
- Help staff focus on what is within their control to achieve success
- Celebrate success
- Quickly address performance issues in a constructive manner
- Create positive accountability and follow-up to achieve goals
Departmental Leadership
- Develop clear vision, goals, and objectives for the department that support company goals and objectives and keep team members focused on high performance
- Implement a strategy for departments to examine and improve key processes used every day
- Develop clear departmental strategy to achieve measurable and financial goals
- Coordinate team member scheduling and staffing to ensure excellent customer service and response is achieved
- Provide a regular feedback strategy for the department to evaluate results and make improvements
Scheduling & Operations
- Responsible for executing end-to-end supply trades, hedging and scheduling of both natural gas and electricity
- Responsible for managing team of energy schedulers
- Responsible for balancing Energy Trading and Risk Management (ETRM) systems
- Utilize internal and external systems for posting, tracking, and status reporting of retail energy supply transaction related information
- Subject matter expert on interstate pipeline scheduling, storage management, LDC scheduling, ISO scheduling and associated reporting and reconciliation
- Document and maintain operational guides and training materials
- Provides rapid response to resolve requests from sales, risk management or the finance department
- Resolve issues and disputes accurately within the internally defined timelines
- Develop strong working relationships with internal departments and other market participants
- Maintain working knowledge of procedures necessary to support wholesale operational needs
- Provide overflow escalation support as needed for growing firm
- Special projects, research and ad hoc analysis as requested
- Regulatory reporting support as needed
Position Requirements Formal Education & Certification
- BA in finance, economics, statistics, applied math, applied engineering preferred (Masters is desired)
Knowledge & Experience
- Equivalent work experience required
- 5+ years of retail electricity and natural gas pricing and transportation
- Able to interact with SQL
- Experience with asset pricing, risk modeling is preferred
- Proficient in MS PowerPoint and MS Word
Qualifications & Characteristics
- Strong commercial skills and understanding of pricing/risk drivers
- Comfortable working with large amounts of data and complex models
- Comfortable working under tight deadlines
- Comfortable with multi-tasking and dynamic priorities
- Self-motivated, quick learner, strong curiosity and interest in learning
- Ability to communicate effectively both written and verbally
- Team player attitude is required
- Strong time management skills, ability to thrive in a fast-paced, start-up environment
- High level of proficiency in MS Excel
- Experience working with or within a retail energy company
Work Environment
- Hybrid work schedule available once training is completed (3 days in office, 2 days remote)
- Sitting for extended periods of time
- Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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