Eastern Controls - Service Administrative Coordinator - Edgemont, PA 1

At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.

What is the role about?

Eastern Controls Inc., a manufacturer's representative partner of Endress+Hauser Inc., is looking for a Service Administrative Coordinator to join their team in Edgemont, PA. The Service Administrative Coordinator acts as a communicator for the Service department and has daily interaction with all service technicians and managers. The Service Administrative Coordinator provides primary oversight and direction to all matters of service invoicing, fleet service vehicles, uniforms, and calibrated tool assets. This position is in-office, Monday through Friday, at our headquarters in Edgemont, PA.

What tasks will you perform?

• Organized and detailoriented selfstarter.
• Driven to provide outstanding customer service.
• Motivated to work for a company that values relationships, culture, and service.
• Strong communication, organizational, and interpersonal abilities.
• Experienced in customer support functions including invoicing, scheduling, and crossteam coordination.
• Skilled at managing deadlines in a fastpaced environment.

What do we expect from you?

• High School Diploma or equivalent.
• 5+ years as a customer service representative or in a related role.
• Strong attention to detail and ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office; ERP/CRM experience preferred.
• Customer-focused, organized, and eager to learn.

Company Info

Since 1969, Eastern Controls has been the leading manufacturer representative, distributor, and service provider of process measurement and control equipment serving Metro New York, Eastern Pennsylvania, New Jersey, Delaware, Maryland, Virginia, West Virginia, and Ohio. We are headquartered in Edgemont, PA with two other manufacturing/service facilities located in Virginia and Maryland. Our expertise covers the full spectrum of primary process variable measurements and control. Our strong relationship with our manufacturing partners has enabled us to deliver cutting-edge products and technologies which ensure that your process will run safely, efficiently, and cost-effectively.

Eastern Controls is an equal opportunity employer and does not discriminate on the basis of any protected classification including protected veteran and disability status.