Business Analyst, Business Integration

Do you excel at working cross-functionally to achieve common goals? Does working with high-performing products on the forefront of the digital telecommunications industry excite you? If so, you could find a home on the Business Integration team at Spectrum.

At Spectrum, we keep millions of customers connected across our 41-state footprint. Our Business Integration team validates customers and supports interactions of all new Spectrum products to ensure a positive customer experience. Through user acceptance and operational readiness testing, this team plays a vital role in delivering the exceptional services and experiences Spectrum is known for.

BE PART OF THE CONNECTION

As a Business Analyst you'll analyze business operations and recommend solutions to align individual business functions with organizational goals. You'll use your understanding of the organization's structure, policies, operations, and data analysis to improve general business processes and planning.

HOW YOU'LL MAKE AN IMPACT

• Eliciting, validating, verifying and documenting project requirements from impacted stakeholders.
• Analyzing business operations to determine opportunities for improvement and how to automate processes and functions.
• Creating process flows, use cases, reports, charts, graphs, and presentations to aid in proposing new strategies for successful business changes
• Leading business process design and documentation as needed for new technology.
• Conducting complex analysis so that business and user needs can be translated into detailed requirements that are subsequently used by downstream development teams

In this role you'll work individually and within a team in a dynamic office environment. You'll excel if you can collaborate cross-functionally, adapt to change, and handle multiple projects and priorities simultaneously. You'll develop skills that are transferable to other areas of Spectrum for a meaningful, long-term career.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

• Experience:
  • Business analysis or related experience: 2 years or more
• Education:
  • Bachelor's degree in business or related field, or equivalent experience
• Skills:
  
  • Comprehensive knowledge of software applications such as Jira, Confluence, Visio,Word, Excel, PowerPoint, etc
  • Demonstrated project management and leadership
• Abilities:
  
  • Excellent interpersonal skills and ability to capture feedback effectively
  • Quickly identify business problems & opportunities
  • Prioritize & organize effectively
  • Analyze & interpret data
  • Communicate clearly both orally and in writing
  • Adaptable and resourceful in fast-paced, evolving environments
• Hybrid Schedule: Four in-office days weekly

Preferred Qualifications

• Experience:
  
  • Business process documentation, requirements elicitation, product development and project implementation
• Education:
  
  • Bachelor's degree in Business Administration, Computer Science