Patient Navigator - Pediatrics - 40hrs - Rotating Shift

Job Summary:

• Collaborates with the health care team to provide social, emotional, and developmental support during pediatric patients' illness and hospitalization.
• Coordinates access to health-related services and assists with utilizing available resources
• Provides diversional and therapeutic play activities along with utilizing skills and resources to educate patient and families about hospital experiences to reduce stress and anxiety while promoting coping.

Responsibilities:

• Provide a physically and emotionally safe, therapeutic and healing environment for patients, families and staff.
• Completes needs assessments for inpatient pediatric patient/families, clients within the HFHSJ Bereavement/End of Life program, Pediatric Ambulatory Surgery Department and in the Emergency Department
• Actively participate as a member of the interdisciplinary healthcare team, integrating goals and plans to promote optimal patient care that is family-centered, developmentally appropriate, culturally sensitive, and psychosocially sound. Regularly attends and participates in medical, multidisciplinary, and psychosocial team meetings.
• Provide education regarding illness/condition, treatment, procedures and coping techniques to patients, family members, and the larger community as appropriate.
• Develops and/or participates in outreach and educational activities to teach families, staff and the community about issues and services related to children.
• Maintains accurate documentation of contacts, services provided and outcomes
• Approximately 50% focus on pediatric emergency department; remaining time distributed across ambulatory surgery area, inpatient pediatric floors, and outpatient areas.