New

IT Systems Analyst 1

TEKsystems
$23.56 - $29.45 / hr
life insurance, sick time, 401(k), retirement plan
United States, California, Irvine
Feb 03, 2026
Description The client is looking for an entry level T Systems Analyst 1. They are initially coming in to fill in for someone on leave, but there is the opportunity to join the team full time for candidates who perform well. This is a good opportunity for someone to get their foot in the door, with growth potential on the team and in the company overall. The company prioritized internal growth. The IT Systems Analyst I provides technical support for the client side, acting as an escalation group for the client-facing team (Sys Analyst is NOT client facing). They perform system monitoring, handle Tier 1 and 2 items, change management and incident processes, and implement automation and self-healing solutions. Responsibilities include application support, troubleshooting, reporting, and collaborating with Product Management, Development, QA, and Engineering teams. The role involves a rotating on-call schedule and requires strong problem-solving skills, willingness to learn, and ability to work independently and collaboratively. The IT Systems Analyst I is responsible for operationally supporting all systems and subsystems for a platform. Responsibilities include ensuring proper monitoring, establishing & reviewing performance baselines & metrics, serving as the point of contact for escalating incidents and problems for the applications/systems, and owning all tasks related to problem management and resolution. The individual works closely with Product Management, Development, QA and Engineering to ensure the success of the platform post-release. Align Product, Development, and Engineering on the introduction of new technologies to ensure the operational team knows how to support and monitor the new technology. Assists management in strategic planning, process improvements, and cross functional improvements relating to platform operations. The individual would be part of a team with a rotating on-call schedule after hours. What You'll Be Doing: - Technical Expertise: Gain an in-depth understanding of the applications and their functionality and the technical operational processes of the underlying platform. Demonstrate knowledge on the interaction of all the systems & sub-systems, how data flows, where failures are logged, & how they need to be monitored. Pursue continuing education opportunities to grow technical skills. - Performance & Monitoring: Ensure all aspects of the platforms systems & subsystems have monitoring to facilitate quick resolution to system issues and minimize downtime including when new technologies are introduced into the environment. Through the utilization of APM tools and internal data, establish a performance baseline and create automation to monitor and alert when changes occur to the environment. Analyze and report on any deviation discovered during review of performance metrics. - Application Support: Act as primary escalation for the analysis and troubleshooting of the platform and provide detailed root cause analysis for software application issues to our customers and internal staff. Lead the creation of solutions, automation, tools, & scripts to aid in quicker resolution & recovery from system issues. - Reporting: Review application incidents, trends, and report problems to the product team to help improve the stability, security, supportability, & performance of the platform. Design and implement improved processes for support tasks. Provide weekly reports to management relating to tickets, projects, & support work. Skills Troubleshooting, application support, monitoring tools, ticketing, systems support, technical support, system support, platform support, automation tools, scripting, monitoring, datadog, grafana, servicenow Top Skills Details Troubleshooting,application support,monitoring tools,ticketing,systems support,technical support,system support,platform support Additional Skills & Qualifications Education: - Associate's Degree in computer science or information technology, or equivalent IT work experience Skills & Experience: - BONUS: Familiarity with the financial industry - understanding the sensitivity of people's money and the need for security. - Analytical and technical mindset, with an understanding of data science concepts. - Strong foundation in technical concepts like scaling out, shifting left, and step one. - Familiarity with ticketing systems, ITIL, and proper ticket management (processes, SLAs). - General knowledge of operating systems and cloud environments, specifically Windows OS and Azure (including Azure pipelines). - Open-minded, willing to change, and teachable. - Ability to consume and digest failure, and fail forward. - Comfortable with frequent change in technology. - Ability to convey facts without emotional bias, even when it involves teammates. - Proactive participant, committed to curiosity, and willing to share ideas. - Experience in production support or application support roles is highly relevant. *Personality type / mindset: - open-minded, willing to change/adapt to new technologies and processes, and teachable - proactive participant, committed to curiosity, and willing to shares ideas (not someone who sits in the back of the class to avoid getting called on) - ability to consume and digest failure, and "fail forward" - ability to convey facts without emotional bias, even when it involved teammates Experience Level* Entry Level Job Type & LocationThis is a Contract to Hire position based out of Irvine, CA. Pay and BenefitsThe pay range for this position is $23.56 - $29.45/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a hybrid position in Irvine,CA. Application DeadlineThis position is anticipated to close on Feb 17, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.