Security Officer - Front Desk Greeter

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Greeter in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer with Allied Universal at a commercial real estate location, you will greet and assist employees, tenants, and visitors while supporting access management, badge checks, and visitor registration. You will monitor cameras and alarms, document incidents, and communicate clearly with onsite teams to help reduce security-related concerns. Bring a professional, service-first mindset and contribute to a caring culture built on integrity, teamwork, and reliability.

Position Type: Full Time

Pay Rate: $17.73 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service at the front desk by following Allied Universal security-related procedures, site-specific policies, and access control requirements for a commercial real estate location.
• Greet and screen visitors, issue visitor credentials, and direct guests and/or vendors according to approved check-in protocols.
• Monitor entry points and lobby activity, help to deter unauthorized access, and report concerns to site contacts and/or Allied Universal supervision.
• Respond to incidents and critical situations in a calm, problem-solving manner, including initiating site emergency response activities when appropriate.
• Maintain accurate logs and complete reports of visitors, deliveries, alarms, and unusual events, and communicate key updates during shift turnover.

Minimum Requirements:

• Have at least 1+ years of security-related experience.
• Ability to lift more than 20 lbs is preferred.
• Access control and/or badge experience is preferred.
• A guard card and/or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.