Information Systems Administrator II

The Information Systems Administrator II (ISAII) in the East Bay Municipal Utility District (EBMUD) Operations & Maintenance Department plans, supervises, and participates in life cycle activities associated with the development, implementation, maintenance, and replacement of major information systems and applications. ISAII's coordinate with EBMUD staff to develop, implement, maintain, enhance, and evaluate the performance of major information systems and applications. ISAII's additionally serve as functional team project managers, who plan, oversee and control timelines, work processes and deliverables associated with multiple client departments' applications and systems development activities, typically through subordinate analysts. ISAII's are relied upon for the development of business process analysis and functional specifications prior to programming or purchase of products by ISD staff, and the application of IT industry accepted standards for preliminary planning and design.

Typical duties include:

*Leading coordination among stakeholder departments and representing them as a functional project manager for major systems development and enhancements.

*Supervising and participating in user support functions such as user training, investigating and coordinating resolution of system performance or process problems and general consultation on system integration issues.

*Ensuring the application of industry accepted standards in the initial planning and design for new or enhanced applications and systems; ensuring that submitted requirements, specifications, use cases, user stories, and supporting analysis for major applications and systems are adequate and ready for programming by IT personnel.

*Performing and directing system administration activities such as the control of user access and monitoring of system processes.

*Supervising and directing the work of a staff of Information Systems Support Analysts.

*Supervising and participating in the development of customized reports through the use of end user reporting tools.

*Participating in the Quality Assurance process, including a lead role in development of test plans and testing.

*Leading or participating in multi-disciplinary project task forces and committees regarding major systems planning, design, development, and implementation efforts.

*Preparing and presenting executive summaries of proposed new applications and systems to EBMUD managers; discussing, confirming and recommending changes to relative priorities to achieve deliverables.

The ideal candidate will possess the following characteristics:

*Technical competency in managing the day-to-day operations of information systems and its interfaces.

*Excellent analytical skills.

*Strong customer service and project management experience.

*Experience improving the efficiency of workflows.

Ability to:

*Apply administrative, financial, or information systems principles to various management problems.

*Analyze, evaluate, and resolve complex administrative, statistical, accounting or systems problems.

*Develop complex Structured Query Language queries.

*Reach sound conclusions and recommend practical solutions.

*Communicate effectively orally and in writing.

*Rapidly learn the specific business procedures, data flow, and structure of assigned information systems.

*Independently adjust priorities and the allocation of time, effort, and staff resources to meet user needs and project schedules.

*Prepare clear and complete reports and correspondence.

*Hire and evaluate staff and schedule, review and coordinate the work of others.

*Administer professional service agreements.

*Meet deadlines and coordinate activities with various organizational units.

*Establish and maintain effective working relationships with staff throughout organization.

The salary range is $13,819 per month increasing to $14,510, $15,236 and $15,998 after 6, 18, and 30 months, respectively.

EBMUD is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, creed, sex, gender, gender identity (including transgender status), gender expression, marital or registered domestic partnership status, age for individuals age forty or older, national origin, ancestry, disability (mental or physical), medical condition (cancer and genetic characteristics), genetic information, sexual orientation, military and veterans status, family or medical leave status, pregnancy (including childbirth, lactation or related medical condition), pregnancy disability leave status, domestic violence victim status, political affiliation, and other categories protected by federal, state and/or local laws.

1.A bachelor's degree with major work in business or public administration, finance, information systems, computer science, or field closely related to the system where the position is assigned.

2a.Four years of programming, systems analysis, or other related technically based computer support experience for a business information system, OR

2b.Four years of experience coordinating and participating in end user support services with a centralized information technology organization in order to develop functional system design specifications and reporting requirements, determine preliminary design, systems administration and system testing.

3.Must possess physical characteristics to perform the critical and important duties of the class. Must be willing to work overtime as needed.

Equivalent combinations of education and experience may be considered. To be considered under the "equivalent combination of education and experience" provision, it is your responsibility to include in your application materials written evidence of employment performed at the level of the typical duties of this position and/or coursework in subject areas directly related to this position. For more information, see our FAQ page at http://www.ebmud.com/jobs/job-resources/job-faqs-frequently-asked-questions/.

1.Submit a completed EBMUD application and the required supplemental question responses online at www.ebmud.com by 4:30 p.m., Friday, February 20, 2026. Only application materials submitted online during the filing period will be accepted.

2.Candidates must achieve a passing score on each test part in order to advance to the next step in the selection process.

3.All qualified applications and supplemental responses will be competitively evaluated, with those candidates receiving a passing score to be invited to a panel interview scheduled for late February or early March.

4.Successful candidates will be placed on the hiring list, based on rank, for further consideration to fill the current regular vacancy, as well as others occurring over the next 12 to 24 months.

5.The probation period for this position is 12 months. For those holding civil service status the probation period is 6 months.

6.All employment offers are conditional, pending the results of a Live Scan background screening. All selected finalists must participate in the Live Scan background screening process to remain in consideration for EBMUD employment.

As the first step in the selection process, responses to the supplemental questions must be submitted online with the regular EBMUD application. Please provide thorough, accurate descriptions of assignments you have personally performed. Should you respond with comments such as "see application" or "see resume" instead of addressing the questions directly, your application may not be considered.