New

Social Worker

22nd Century Technologies, Inc.
Pay Rate: $23.90/hr on w2
United States, Pennsylvania, Harrisburg
Feb 09, 2026
Job Title: Social Worker Duration: Contract (12+ Months) Location: Harrisburg, PA 17101 Pay Rate: $23.90/hr on W2 Job Description: Review electronically submitted incident reports to ensure and determine that, before the incident report is closed, service coordinators are effectively supporting the health and welfare of participants receiving home and community-based services offered by the Office of Long-Term Living (OLTL). Follow-up with Service Coordinators to ensure that all components of an incident are investigated and acted upon in a timely manner and that the health, safety, and welfare of the participants are ensured. As necessary, seek additional information and provide technical support to assist Service Coordinators and Managed Care Organizations (MCO) staff to complete investigations and establish corrective actions. Provide case management assistance to Service Coordinators and MCOs to secure appropriate services for participants at risk. Provide guidance in developing an effective plan to identify and address short and long term risks to participants. Participate in the review of service plans for participants with complex needs, providing technical support and guidance to Service Coordinators, participants, caregivers, and service providers as necessary. Respond orally and in writing to basic inquiries within a reasonable timeframe regarding home and community based programs. Prepare responses to legislative inquiries for review by supervisor. Investigate complaints received from participant, service coordinator or supervisor and provide resolution, seeking supervision when necessary. Use established precedent and policy to provide guidance, consultation, technical assistance, to enrollment brokers, service coordinators, applicants, and caregivers; advise supervisor of problems and/or unusual issues as appropriate. Identify any operational issues which impede the provision of appropriate, cost-efficient services to individuals and recommend remedies/necessary changes to supervisor. As a member of a Team or Division group, participate in developing/revising OLTL home and community-based program policies and procedures. Prepare detailed analysis and summary of current issues, service plan, and critical incidents trends, or other statistical data both to support projects as well as on-going management of the program. Participate in developing and presenting training to Division staff, other OLTL staff, key constituents, and providers. Serve on workgroups comprised of staff from within OLTL or stakeholders from outside OLTL. Committee work may include: preparing Medicaid waiver amendments and renewals; evaluating policy recommendations, directives and regulations; and assisting with the development of operational manuals, program directives, work plans, system changes, regulations, training, and policies and procedures to ensure that home and community based waiver and community programs are administered accurately, effectively, and efficiently and that services meet participant needs. Draft responses to programmatic reviews of service provider agencies conducted by staff from other bureaus, or reviews by federal oversight agencies such as CMS. Work may include the development of written work plans to remediate particular findings in such reviews. As needed, accompany team member(s) on field travel to provide on-site technical support, re-mediation, and problem-solving to participants, families, providers and other key stakeholders. Attend and participate in team meetings, division and bureau meetings as scheduled. Qualifications: Social work or related field experience. Strong critical thinking, problem-solving, and decision-making skills. Understand OLTL Medicaid Waivers and Act 150 program, regulations, policies, and procedures. Be knowledgeable of physical disabilities, associated limitations to Activities of Daily Living (ADLs), Instrumental ADLs, and relevant supports.