Sr Manager Insurance Product Management
 T-MOBILE USA, Inc. | |
$140,500 - $253,500Corporate Bonus Target: 20%
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life insurance, vision insurance, flexible benefit account, paid time off, paid holidays, tuition assistance, 401(k)
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 United States, Kansas, Overland Park | |
| 6200 Sprint Parkway (Show on map) | |
 Feb 10, 2026 | |
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At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! The Senior Manager, Product Management for device protection will lead a team of product managers responsible for executing the vision, design, experience and product roadmap for one of the largest and most complex products in our portfolio.This role requires a well-rounded leader who brings together visionary thinking, strategic rigor, strong analytical skills, deep customer empathy, strong partner management and disciplined execution. The Senior Manager is ultimately accountable for the end-to-end product and service experience, spanning customer journeys, product and service design, requirements definition and delivery, technical feasibility alignment with IT, engineering & vendors, funding and investment planning, product launches. The role also owns outcomes like product performance, customer satisfaction, cost management, and partner/vendor effectiveness. Success requires a strong understanding of both the commercial and operational levers of the business, as well as the ability to navigate complexity at scale. Job Responsibilities:
1. Own Product Vision, Strategy, and Roadmap Define and lead the product vision, customer experiences, journeys, goals, and outcomes for the Device Protection portfolio. Own end-to-end product lifecycle management, including roadmap creation, prioritization, and alignment with senior leadership on scope, investments, and deliverables. 2. Lead Product Execution and Delivery Excellence Oversee execution across the product portfolio, ensuring high-quality delivery through disciplined backlog management, prioritization, and dependency management. Translate strategy into detailed requirements, features, and user stories, for highly complex, multi-touchpoint products. 3. Drive Cross-Functional Alignment and Operating Rhythm Establish strong operating partnerships across IT, Engineering, Architecture, Business Assurance, Finance, Accounting, Legal, Go-to-Market, Sales, and Marketing to deliver against product commitments. Communicate risks, tradeoffs, timelines, and progress clearly and consistently to stakeholders at all levels. 4. Lead and Develop a High-Performing Product Organization Hire, coach, and retain a high-performing team of Product Managers, Product Owners, and Managers. Provide ongoing guidance, prioritization support, and resource alignment while fostering a customer-first, accountable, and execution-focused culture. 5. Own Vendor Strategy, Partnerships, and Accountability Serve as the primary product leader for vendor relationships, including performance management, service-level adherence, quarterly business reviews, escalations, and issue resolution. Build trusted relationships with vendor leadership to align on vision, delivery expectations, and long-term capabilities. 6. Drive Customer Obsession and Voice of the Customer Actively engage with customers to build deep empathy and insight. Establish and maintain a strong Voice of the Customer (VoC) feedback loop, evangelize customer needs internally and externally, and embed customer-first thinking into product decisions, execution, and team culture. 7. Develop Industry Innovation & Industry Awareness, and Financial Stewardship Maintain a strong understanding of industry, regulatory, and technology trends to identify innovation opportunities and risks. Ensure products operate within regulatory requirements, align contracts with technology evolution and GSMA standards, and support P&L objectives through disciplined cost and funding management 8. Also responsible for other Duties/Projects as assigned by business management as needed. Education and Work Experience:
Knowledge, Skills and Abilities:
Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $140,500 - $253,500 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! | |