Lead-Revenue Cycle - Revo Health

The Revenue Cycle Team Lead for Payment Posting & Reimbursement is responsible for overseeing the accurate and timely posting of insurance and patient payments, supporting refund processes, and ensuring compliance with organizational policies. This role serves as a subject matter expert for the payment posting team, providing guidance, resolving complex issues, and collaborating with internal and external stakeholders to maintain efficient reimbursement operations.

This is a full-time hybrid flexible role, Monday - Friday 7:30 AM - 4:00 PM, office in Bloomington.

Essential Job Functions:

Oversee and perform accurate posting of insurance and patient payments.

• Support timely and compliant processing of refunds.
• Serve as the primary resource for high-level questions from team members.
• Provide training and mentorship to staff.
• Assist in creating and updating policies, procedures, and workflows for payment posting and refund processes.
• Monitor adherence to compliance standards and organizational guidelines.
• Work with payers, software vendors, and banking partners to resolve reimbursement issues, disputes, and discrepancies.
• Communicate effectively with internal departments to ensure smooth revenue cycle operations.
• Investigate and resolve complex payment posting and reimbursement issues.
• Identify trends and recommend process improvements to enhance efficiency and accuracy.
• Work independently with minimal supervision.
• Other duties as assigned.

Education and Experience:

• High school diploma or equivalent required; Associate's or Bachelor's degree in healthcare administration, finance, or related field preferred.
• Minimum 3-5 years of experience in revenue cycle operations, payment posting, or reimbursement.
• Prior leadership or team lead experience strongly preferred.
• Strong knowledge of insurance reimbursement processes and payment posting systems.
• Excellent problem-solving, communication, and organizational skills.
• Proficiency in revenue cycle software and Microsoft Office Suite

Benefits & Compensation:

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  • Actual starting pay will vary based on education, skills, and experience.
  • We offer a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts - to learn more clickhere.
  
  
  
  

Working Conditions:

• Ability to sit for extended periods (up to 8 or more hours per day).
• Frequent use of hands and fingers for typing, writing, and handling documents.
• Occasional standing, walking, bending, or reaching within the office environment.
• Ability to lift and carry office supplies or files weighing up to 20 pounds.
• Visual acuity to read electronic and paper documents.
• Auditory ability to participate in phone or video calls clearly.
• Manual dexterity to operate standard office equipment (e.g., computer, phone, printer).

Setting:

• Office

Essential Requirements:

Ability to:

• Comply with company policies, procedures, practices, and business ethics guidelines.
• Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
• Demonstrate prompt and reliable attendance.
• Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines. Prioritize workload effectively.
• Communicate respectfully and professionally in face-to-face, phone and email interactions. Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions.

Notes

• Revo/ i-Health is an Equal Opportunity Employer. We are committed to fostering an inclusive and accessible workplace. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. Applicants or employees who wish to request an accommodation may do so by emailing HR@RevoHealth.com. For more information, please review the Know Your Rights notice from the U.S. Equal Employment Opportunity Commission.
• We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: https://www.e-verify.gov/employees/employee-rights-and-responsibilities
• Please note: This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not an exhaustive list of all duties, responsibilities, and qualifications required. Revo/ i-Health reserves the right to modify job duties or descriptions at any time, with or without notice, in accordance with applicable laws.