Dealer Innovation, Strategy and Innovation Lead

Aquent is partnering with a leading global automotive company, renowned for shaping the future of transportation and customer experience. This innovative organization is seeking a visionary leader to join a dedicated strategy team focused on performance and recognition programs. This is an incredible opportunity to make a tangible impact, driving the evolution of customer-centric strategies and digital experiences across a vast retail network. You will be at the forefront of integrating cutting-edge technology to enhance sales and service journeys, directly influencing how customers interact with one of the world's most recognized automotive brands.

As a key member of this newly formed strategy team, you will be instrumental in providing technical solutions that enable industry-leading sales and service experiences for our various vehicle divisions and their extensive network of retail partners. You'll dive deep into the ecosystem of a specific product line, developing innovative web applications and in-dealership digital experiences. Your work will directly shape the future of automotive retail, from mobile and after-hours opportunities to the implementation of new sales and service technologies, ensuring a seamless and engaging customer journey.

**What You'll Do:**

* Develop a profound understanding of a specific product line's ecosystem, customer base, priorities, and strategic objectives.

* Craft customer-centric strategies deeply rooted in the product line's unique environment.

* Establish a center of expertise focused on technology-enabled customer experiences and emerging trends in technology application for consumer benefit.

* Serve as the primary communication conduit to the product line, field operations teams, and retail partners regarding retail strategy, assessing new technologies and their potential application within the automotive retail marketplace.

* Seamlessly integrate the efforts of both creative agencies and technical providers, leveraging both internal resources and third-party vendors.

* Generate comprehensive business requirement documents, project-specific brand guidelines, and process documentation.

* Collaborate closely with retail partners to pilot new concepts, meticulously measure their effectiveness, gather insights, and scale successful initiatives.

**What You'll Bring:**

* **Must-Have Qualifications:**

* Previous experience in automotive retail (sales and service) OR prior experience in innovative retail environments.

* Dealership experience

* Demonstrated ability to quickly grasp complex IT solutions at a high level.

* Exceptional written and oral communication skills.

* A proactive, self-starting attitude with the ability to work effectively independently.

* High level of interpersonal skills to collaborate effectively with diverse stakeholders.

* Proven ability to execute in a dynamic, multiple workstream project environment with evolving priorities.

* Proficiency in Microsoft Office Suite.

* Strong project management skills.

* **Bonus Points:**

* Previous experience in strategy development.

* Prior experience with retail partner systems integration.

Candidates must currently be eligitble to work in the United States without a sponsorship.

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**About Aquent Talent:**

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.