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Director, Operations - Peterborough, NH

New Hampshire Ball Bearings, Inc
United States, New Hampshire, Peterborough
175 Jaffrey Road (Show on map)
Feb 12, 2026
Position Summary
The Director of Operations will oversee the day-to-day and long-term operational performance of multiple manufacturing facilities across several states. This leader will be responsible for driving operational excellence, ensuring safety and compliance, improving efficiency, and building a culture of continuous improvement and accountability. As a key member of the leadership team, the Director of Operations will partner closely with the President and other executives to align operational execution with overall business strategy.
Qualifications
Education & Experience
* Bachelor's degree in Engineering, Operations Management, Business, or related field (MBA preferred).
* 10-15 years of progressive manufacturing operations leadership, with at least 5 years in a multi-site management role.
* Proven track record of driving operational excellence and implementing continuous improvement (Lean, Six Sigma, etc.).
* Experience managing P&L responsibility and large operational budgets.
* Background in aerospace and/or medical industries.
* Experience working in a multinational company dealing with different cultures is preferred.
Capabilities & Skills
* Strong leadership and interpersonal skills; able to inspire and align diverse teams.
* Excellent problem-solving, analytical, and decision-making abilities.
* Demonstrated ability to manage complex, multi-site operations across state lines.
* Skilled in change management, process improvement, and scaling operations.
* Strong communication skills, able to partner effectively with executives and frontline employees alike.
* Ability to travel domestically and internationally as required ~30%.
Key Responsibilities
* Leadership & Strategy
* Provide strategic leadership and operational oversight for multiple facilities.
* Translate the company's vision into actionable operational goals and performance standards.
* Partner with the President and executive team to develop and implement business strategies.
* Operations Management
* Oversee production, quality, supply chain, and logistics across facilities.
* Ensure all plants meet or exceed key performance indicators (KPIs) in safety, quality, cost, and delivery.
* Standardize processes and implement best practices across locations.
* People & Culture
* Lead, coach, and develop general managers and operational leaders.
* Foster a culture of accountability, continuous improvement, and employee engagement.
* Collaborate with HR on workforce planning, retention, and training initiatives.
* Financial Performance
* Manage operational budgets and drive cost control initiatives.
* Analyze and improve productivity, efficiency, and profitability.
* Support capital planning and investment in equipment, technology, and facilities.
* Compliance & Risk
* Ensure facilities comply with federal, state, and local regulations (OSHA, EPA, etc.).
* Champion environmental, health, and safety programs across all sites.
* Identify risks and implement mitigation strategies.
Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S.
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