Principal Product Designer, Data360

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Salesforce

Salesforce is the Customer Company - inspiring the future of business with AI + Data + CRM. Our mission is to help every Trailblazer connect with customers in a whole new way. Guided by our core values - Trust, Customer Success, Innovation, Equality, and Sustainability - we believe technology, when designed with empathy and purpose, empowers people to create change that matters.

We are hiring a visionary Principal UX designer to join our Data360 product design team. Data 360 is Salesforce's unified data platform that serves as a real-time single source of truth of customer data in the agentic era. From data management to real-time data processing to data connectivity and ingestion, Data 360 provides easy-to-use tools and easy-to-interpret insights, to help businesses deliver maximum value to their customers at the right time, via the right channels, intelligently, ethically, and responsibly.

To be successful in this role, you will define strategy, prototype visions, and collaborate across the Data360 platform and support the product and design organizations to bring the vision to reality - all while setting the bar for design excellence, leveraging the Salesforce design system and creating/defining new patterns and paradigms for data experience design to meet users' needs. You will work on some of the world's biggest design challenges on a team that strongly values design-first thinking, data- and research-informed user-centric experiences, and ability to drive cross-team vision and alignment. Bring your skills, inspire your teammates, and create amazing experiences as you help us transform the way businesses interact with and derive insights from their data.

As a high-level IC on the team, you will be able to see the big picture, build connections across products and teams, influence our product roadmap and mentor other designers.

Data 360 UX is a tight-knit team working at the intersection of operational design, enterprise scale, and AI-powered innovation. We value systems thinking, thoughtful storytelling, cross-functional collaboration within and beyond the Data360 ecosystem, and drive.

About Salesforce UX

You'll have the opportunity to work on Salesforce's Enterprise and Consumer products, creating new design patterns and paradigms and collaborating with cross-disciplinary teams to bring your visions to life. This is an opportunity to shape the user experience in ways that solve meaningful problems, design with a focus on inclusivity and accessibility, and make life better for all users and customers.

You'll direct the team in crafting and articulating the product vision, in line with clear goals and rationales - a role requiring expert visualization skills, thought leadership, empathy, and the ability to work closely with product and technology partners. You'll immerse yourself in all aspects of end-to-end experience design, including research and synthesis, using storyboards, journey maps, flow diagrams, wireframes, interactive prototypes, and high-fidelity mockups to communicate design ideas and direction.

At Salesforce, our UX teams aspire to make products people love - tools that make a salesperson's day more productive, a marketer's campaign more powerful, and a developer's app more feature-rich. Behind each product is a team of talented UX designers and engineers, driven by the power of design to build integrated and ethical experiences that support strong relationships for our users and their customers. Bring your skills, inspire your team, and create amazing experiences as you help us transform the way business gets done.

Experience/Skills Required

• 10+ years of experience designing and delivering products

• An outstanding portfolio, showcasing a foundation in applied design skills and idea generation, reflecting a deep understanding of user-centered design methods and best practices

• Demonstrated ability to distill and reframe problems, then define a framework for resolution, generating clear, elegant solutions for complex challenges

• Demonstrated ability to explore ideas, persuade others, and build consensus on fast-moving projects with varying degrees of ambiguity

• Expert knowledge and application of current design tools such as Figma, along with an ability to quickly learn new tools as they emerge, especially new AI tools across the design process

• BA/BS or MA/MS in a design-related field, or equivalent experience

Preferred Qualifications

• Experience working and collaborating with diverse teams in a dynamic environment

• Experience developing software that is global in reach, universal in design, and designed for users of multiple languages and abilities

• Experience collaborating well with product managers and engineering to develop vision, develop strategy and rationale, and tell a simple and cohesive story to a variety of audiences, particularly for data-intensive products or platforms

• Experience using multiple approaches, including analytics and user research, to drive decisions and develop product iterations

• A track record of mentoring designers and design teams towards excellence

• Demonstrated experience with prototyping as a means to explore and convey design solutions

• Experience designing for multiple user personas within the same product

• Strong communication and active listening skills, with an ability to build and develop close, trusting relationships and present effectively to an executive audience.

• Proficient in data design patterns, cross-platform data consistency and working with data engineering teams

Please submit a resume with links and passwords to your portfolio. Submissions without portfolios or work samples will not be considered.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.