Team Lead

As a Team Lead, you deliver world-class service within assigned teams, leading to account growth. This role involves providing delivery leadership for one large or up to three small teams within a single project. You will coach and mentor junior team members, sharing the skills and best practices you have developed throughout your experience. Your role is pivotal in ensuring high performance, fostering team development, and driving successful project outcomes that contribute to the growth and reputation of the organization.

• Practical Application: You can complete tasks in required competency/skill-based areas as requested. Help from an expert may be necessary from time to time, but you can usually perform the skill independently.

The Impact You Will Create:

The assigned program delivers a statewide, equitable paid family and medical leave benefit that supports workers, families, and employers while strengthening workforce stability and economic resilience.

A successful candidate in this role can independently operate with minimal support from their leadership in day-to-day tasks and decision-making. This team lead will impact Fearless' customers by:

• Delivering exceptional service, identifying new business opportunities, and maintaining high levels of customer satisfaction.
• Leading teams to consistently meet project milestones, ensuring compliance, quality, and the successful implementation of solutions.
• Cultivating a culture of excellence, ensuring accountability, continuous improvement, and skill development within the team.
• Acting as a strategic advisor to customers and stakeholders, guiding decisions that align with the organization's mission and long-term goals.
• Ensure that Fearless positively impacts our customers' missions and the lives of the people they serve by consistently delivering world-class products and services on time and within budget.

Skills and Qualifications We Require at Fearless:

At Fearless, we seek candidates who blend technical know-how with sharp problem-solving and advisory skills to drive real impact in the communities we serve. Here are the key qualifications for this role.

• Communicating with Credibility & Influence:Builds credibility as a subject matter expert within the customer's organization. Promotes buy-in among organizational stakeholders for initiatives. Motivates staff and other stakeholders to support vision and goals. Serves as an advocate for the organization or team members to advance the organization's strategic direction and goals. Shares opinions about important issues, regardless of risk or discouragement from others. Promotes the role of their function in achieving the organization's mission, vision, and goals. Builds credibility for themselves and is Fearless within the customer's organization as an expert in their field. Serves as an influential voice for strategies, philosophies, and initiatives within the organization. Advocates for the implementation of evidence-based solutions. Inspires staff, customers, and executive-level organizational stakeholders to support and pursue the organization's strategic direction, vision and long-term goals. Builds consensus among leaders about the organization's strategic direction and long-term goals. Uses knowledge and skills to influence business strategy.
• Technology Awareness:Wholistic knowledge of technology developments and new applications (hardware, software, telecommunications), emerging technologies and ability to apply to business processes and implementation of information systems to meet organizational requirements.
• Project Management for Gov Contracts:Applies project management principles and practices to plan, execute, and close government projects, ensuring timely delivery, budget adherence, and compliance with federal regulations.
• Account Growth & Retention:Nurtures, grows and maintains existing accounts by monitoring, measuring, and ensuring customer satisfaction; leveraging existing contracts for up-selling and cross-selling opportunities, actively troubleshooting and resolving issues, countering competitive threats, and expanding customer networks and champions.
• Government Procurement Rules, Regulations & Methods:Uses knowledge of contracting officers, acquisition regulations, procurement levels, and government contracting methods-including contract types, IDIQ, GSA schedules, socio-economic categories, and teaming agreements-to identify opportunities and secure funding that align with the organization's strategic priorities, ensuring successful outcomes for both the organization and its customers.
• Evaluating Business Challenges:Partners with stakeholders to understand current and future challenges, and identify needs and opportunities for improvement. Informs stakeholders about current and future threats and liabilities that jeopardize successful outcomes. Advises stakeholders through collaboration and recommends solutions to ensure attainment of business outcomes and support the organization's strategic direction and long-term goals.
• Advising on Solutions:Provides guidance to other professionals, managers and business unit teams on implementation of related solutions. Works with business partners to overcome obstacles to implementing solutions. Provides follow-up to and ongoing support for implementation of solutions to ensure their continued effectiveness. Ensures that the implementation of solutions adheres to defined goals and outcomes. Provides ongoing support and solutions to business unit leaders on the organization's strategic direction. Encourages staff and leaders to provide input on strategic business decisions. Works with leaders to overcome obstacles to implementing initiatives. Integrates solutions with related organizational processes, systems, and other business or management initiatives.
• Stakeholder & Partner Management:Knowledge of the concepts, practices, and techniques used to identify, engage, influence, and monitor relationships with individuals and groups connected to a work effort; including those actively involved, those who exert influence over the process and its results, and those who have a vested interest in the outcome (positive or negative).
• Team Management:Manages the team by analyzing team data (such as forecasts and progress to goals), ensuring achievement of metrics allocating resources and managing budgets attracting, selecting, onboarding, developing, coaching, motivating, promoting and terminating team members. Conducts performance reviews and career planning, removes demotivating factors in the environment, and enhances collective team competencies.
• Focus on Performance: Ensures high performance standards and accountability across the organization by focusing team on results, ensuring accountability, using metrics to measure performance and operating applying continuing improvement.
• Environmental & Customer Awareness:Maintains awareness of agency and other external dynamics, power structures within client environments as well as functional/domain knowledge, regulatory trends and contract requirements that influence service delivery and company expansion/growth.

Other Requirements:

• Bachelor's Degree
• At least 5 years relavent experience
• Delivery of World Class Services & Customer Intimacy Ensure that Fearless positively impacts our customers' missions and the lives of the people they serve by consistently delivering world-class products and services on time and within budget.
• Domain Expertise Apply knowledge of government procurement rules and regulations to ensure successful project execution and compliance with all contractual obligations.
• Engage with contracting officers and acquisition professionals to ensure that projects meet all federal requirements and standards.
• Managing Team & Project Execution and Performance Lead one large or up to three small teams, ensuring successful project delivery in line with government contracting requirements and best practices.
• Mentor and coach junior team members, sharing expertise and best practices to build their skills and competencies.
• Conduct performance reviews, manage team resources, and drive continuous improvement to enhance team performance and outcomes.
• Use metrics and data analysis to track team progress, allocate resources effectively, and ensure alignment with project goals.
• Apply project management principles to plan, execute, and close government projects, ensuring compliance with federal regulations, budget adherence, and timely delivery.
• Address challenges and obstacles within projects, developing and implementing solutions that align with strategic goals.
• Coordinate with stakeholders to define project requirements, scope, and deliverables, ensuring clarity and alignment with organizational objectives.
• Defining Opportunities and Problems: Build credibility as a subject matter expert within the customer's organization, influencing stakeholders at all levels to support strategic initiatives.
• Advocate for the organization and team members, promoting buy-in for proposed solutions and strategies.
• Engage with senior stakeholders to identify current and future business challenges, guiding technical solutions and organizational strategies.
• Stay informed about emerging technologies and their application to business processes, ensuring that proposed solutions meet organizational requirements.
• Advise on technical solutions, ensuring they integrate with related organizational processes, systems, and initiatives.
• Collaborate with business partners to overcome implementation obstacles, providing ongoing support to ensure effectiveness.
• Building Relationships and Networking Monitor and nurture existing accounts, identifying opportunities for up-selling and cross-selling to drive account growth.
• Actively engage with clients to ensure satisfaction, resolve issues, and counter competitive threats, building strong, long-term relationships.
• Use domain expertise to inform clients of new solutions and technologies that align with their business needs and strategic direction.

Physical Requirements:

• Ability to sit for extended periods while working on a computer or during meetings.
• Must be able to travel occasionally to client sites or company meetings.
• Ability to communicate effectively via phone, email, and in-person, requiring clear speech, listening, and written communication skills.
• Ability to move within an office environment, including reaching for files, using office equipment, and occasional light lifting (up to 10 pounds).

Life at Fearless

We're a digital integration consultancy on a mission to build a better tomorrow. At Fearless, we combine technology, people, and organizational development to solve meaningful problems. Through iterative development, we deliver smart, user-friendly solutions that make tech work better-for everyone.

But great tech is just part of the story. What really makes us Fearless is our Purple Culture.

What Makes Us Purple?

Being Purple means you:

• Are valued as a whole person-not just a job title
• Get matched with work that plays to your strengths and passions
• Are supported by coaches, not micromanagers
• Have the autonomy and clarity to make decisions and drive impact
• Join a community that celebrates equity, curiosity, and innovation
• Do work that matters-every day

We believe in flexibility, growth, and balance. Our benefits and culture are designed to support you in doing your best work-while making space for what matters to you outside of it.

We're proud to be an equal opportunity employer. At Fearless, we're building a workplace that welcomes and respects everyone-across race, gender, age, religion, identity, background, and ability.

Compensation at Fearless

Fearless is committed to providing a competitive compensation package that will meet your current and future needs. Our philosophy is aimed at rewarding team member contributions, supporting long-term financial growth and security, and overall well-being.

We believe in paying people fairly, so we've established a compensation model aimed to ensure everyone at Fearless - regardless of race, ethnicity, gender, sexual orientation, disability, religion, age, nationality, or willingness/ability to negotiate - is consistently paid fairly based on alignment to the needs and requirements of the role.

The salary range for this position is:

Minimum Salary: $114,844

Salary Midpoint: $149,299

Maximum Salary: $183,752

Hiring Range for Role: $114,844 - $149,000

*This position is eligible for a discretionary bonus based on individual and company performance criteria.

Benefits at Fearless

At Fearless, we take care of our team-because when you're supported, you can do your best work. We offer a flexible, family-friendly environment with benefits designed to support your health, growth, and life outside of work.

For Full-Time Team Members (Starting Day One):

• Flexible, life-friendly schedules
• 100% coverage for our medical HSA plan + HSA contributions
• Dental & vision covered 100% for you and your dependents
• Competitive premiums for HMO/PPO and dependent coverage
• 401(k) with 4% match & immediate vesting
• Paid Parental Leave and 12 weeks paid FMLA
• Generous PTO, 11 Federal Holidays, a Birthday Holiday, and Sick Leave
• Up to 15 days for Jury Duty and Bereavement Leave
• Education, wellness, and tech allowances
• Referral bonus: $6K-$12K for each successful referral
• Pet insurance & discount plans
• Employee Assistance Program (EAP)
• Legal support, life insurance, disability coverage

Reasonable Accommodations

Fearless is committed to providing reasonable accommodations for applicants and candidates with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please contact the Human Resources Department at hr@fearless.tech.

So, What's Next?

We've refined our hiring approach to make sure every team member is a great fit for Fearless-and that we're a great fit for you, too. If there's alignment, we'll reach out to kick off the interview process. Depending on the role or project, your experience may vary slightly, but it typically includes:

Introductory Interview

You'll connect with a recruiter to:

• Build rapport and get to know each other
• Review your experience and skills
• Talk through salary expectations and role details
• Set expectations for the rest of the process

Skills + Business Fit Interview

This is where we dig deeper to:

• Review findings from any technical assessments
• Walk through situational and values-based questions
• Explore how your approach aligns with Fearless culture and project needs

Some roles may also include customer interviews based on specific project requirements in addition to background check and security clearance requirements.