Barista III

Coachis a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio- a global house of brands committed to stretching what is possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism andiscommitted to equity, inclusion, and diversity.

Job Title:Barista

Primary Purpose:Todeliverexceptionalcustomer experienceandactively contribute to the store's sales performance bydriving salesandrepresentingthe Coach brand with professionalism and enthusiasm.

The successful individual willdemonstrate:

• GuestEngagement:Greetandassistguestswithwarmth and authenticitythat makes them feel welcomedand lookforcueson how we may make their experiencefun andmemorable.

• Product Knowledge:Maintaindeep knowledge ofmenu, merchandise,andCoachbrand heritagetoseizeopportunities tosharethe craft & quality inall ofour products.

• Selling Skills:Meet individual and store sales goalsbysharing ourdifferentbeverages, food, and merchandise options.Identifyopportunities to enhanceguestexperience throughcustomization(e.g., alternative milks, extra shots, larger sizes)andensuringtheirawareness of limited availability items.

• Visual Standards:Support floor sets, replenishment, and visual merchandising standards.

• Operational Excellence:Maintaina clean,organizedand stockedworkplace,ensuringproper sanitation andfoodsafety standards arealways followed. Operate espresso machines, grinders, and ovensto prepare and servehandcrafted beveragesfollowing recipestandardsand customer preferences.

• Team Collaboration:Work closely with team members tosolve problems andensureseamlessguestexperience.Support team goals by sharing selling strategies and celebrating wins together.

The accomplished individual willpossess...

• Prior experience as a barista or in a cafe setting is preferred

• Strong communicationand customer service skills

• Basic math skills for handling transactions and managing cash

• Available to work flexible hours/shiftsthat may include early mornings, evenings,weekendsand holidays

Skills & Abilities Required:

• Ability towork in a faced paced environment

• Ability tostand for extended periods

• Can lift and carry items up to 25lbs

• Effectiveclient service skills

• Proven organizational skills

• Proven ability to work withfood & beverageoperating systems

• Strong interpersonal skills

• Work as part of a team and buildrelationships