Instructional Technologist

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Through research, teaching and public service, graduate education creates knowledge that leads to innovative solutions to address critical societal needs. The University of North Carolina at Chapel Hill offers more than 80 programs that grant more than 160 graduate degrees and graduate students make up nearly 30% of enrolled students at UNC-Chapel Hill.

The Graduate School of the University of North Carolina at Chapel Hill provides leadership to envision, shape and support the highest quality education for a diverse community of graduate students whose contributions will have global impact. Drawing on best practices gleaned from graduate educators throughout the country, The Graduate School models the inclusive and equitable policies and practices that the University of North Carolina at Chapel Hill strives to instill in every unit, department, and program at this great University.

The Graduate School supports graduate students in almost every program across the Carolina campus and serves students from admission through graduation. We provide financial support (e.g. interdisciplinary fellowships, tuition support, travel awards, and research supplements), career and professional development (e.g. in pedagogy, leadership, communication, grant writing), diversity and student success programming, academic program support, and advocacy to students, faculty, staff, and graduate programs. The Graduate School also provides individual students with services tailored to meet their needs.

The Instructional Technologist collaborates with faculty content experts and members of The Graduate School's instructional design and creative services team to develop technology-rich teaching and learning materials, create new e-learning content, and build courses within the School's Learning Management System (e.g., Canvas). Working closely with team members, this role helps plan, organize, implement, review, and deploy online learning modules in alignment with faculty needs and instructional design specifications.

The Instructional Technologist is responsible for testing and maintaining deployed content, with a strong emphasis on ensuring compliance with UNC's Digital Accessibility Standards, resolving technical issues, and regularly updating course materials. The position also involves identifying and supporting new educational technologies and tools to ensure a seamless user experience, including troubleshooting new features and verifying that course sites function correctly. In addition, the Instructional Technologist provides LMS technical expertise and supports instructional, educational, and multimedia content development for students, faculty, and staff.

This position reports directly to the Instructional Design Manager.

Relevant post-Baccalaureate degree required (or foreign degree equivalent); for candidates demonstrating comparable independent educational or instructional activities related to consulting or developing course content, curriculum, instructional technique/technology, distance education design, development or implementation, will accept a relevant Bachelor's degree (or foreign degree equivalent) and 3 or more years of relevant experience in substitution.

* Knowledge and familiarity with online course management and instructional design process
* Able to work as an independent developer managing the demands of multiple projects and creatively handling resource and time conflicts
* Strong project management skills with a keen eye for project milestones and timelines

* A strong commitment to the mission of The Graduate School
* Able to work collaboratively with subject matter experts, instructional designers, media developers and vendors
* Proficiency with Web Content Accessibility Guidelines 2.0 and digital accessibility requirements
* Experience with Online Course Quality Assurance - Quality Matters, OLC Scorecard, and other industry recognized frameworks.
* Experience with instructional design tools such as DesignPlus
* Ability to navigate and understand new technologies and a strong grasp of various technologies, such as: H5P, VoiceThread, Poll Everywhere, Qualtrics, Teams Office 365, Zoom, Panopto, Padlet, Canva, etc.
* Knowledge of Adobe Creative Suite for graphics and video editing
* Experience with post-production tasks including video and audio editing, effects, branding and file compression
* Familiarity with institutional effectiveness issues and other institutional assessment concepts
* Familiarity with project management tools such as MS Planner, Asana, Trello, etc.
* Familiarity with AI tools such as HeyGen, Napkin, Invideo, ChatGPT, WellSaid Labs, etc.
* Proficient with Web markup languages including HTML, XML, and Cascading Style Sheets

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.