Revenue Cycle Medical Billing Shared Services Administrative Assistant

Revenue Cycle Medical Billing Shared Services - Administrative Assistant

Location: On-Site, West Plains, MO

Hourly Pay: $16

Work Schedule: Part-Time, M-F 8am-1pm Central

The Shared Services Administrative Assistant's work with the Support Services Supervisor to ensure the Revenue Cycle office remains an organized and welcoming environment for our staff and other guests.

Essential Functions/Duties

• Handle incoming phone calls with excellent level of customer service, including transferring those calls appropriately for resolution.
• Assist with inventory maintenance and supply ordering.
• Assist with basic stocking duties and light cleaning.
• Utilize billing software to determine correct patient account number when one is not present.
• Assist with printing duties, stuffing envelopes, sorting mail, and other administrative duties.
• Pick up mail from the Post Office as needed.

Qualifications:

Required Experience

• Must be fluent in English
• Experience handling phone calls with professionalism and excellent customer service
• Proficient in Microsoft Office, including Microsoft Excel, Outlook, and Word
• Knowledge and experience of computers and related technology, at an intermediate level

Preferred Experience

• Experience with Respond Billing / Sweet billing software
• Experience working in a call center environment
• Experience with data entry with an emphasis on 10-key use
• Proficient in keyboard hot keys (e.g. Ctrl + C to Copy)

Preferred Education:

• High school diploma
• GED
• Or significant, relevant work experience

Skills:

• Ability to multitask in a fast-paced environment
• Ability to work independently or as an active member of a team
• Organized to include good time management and attention to detail
• Professional written and verbal communication skills