Registrar Support Manager

The Registrar Support Manager (RSM) is a front-line, customer-oriented, diverse position. This role counsels' campuses and students concerning academic regulations, policies, official evaluations and specific degree requirements. This position is responsible for providing student services and support pertaining to Office of the Registrar operations which include analysis, research, and processing for all aspects of administrative and academic matters, from matriculation through graduation. In accordance with university policies and procedures and accreditation agencies rules and regulations, the RSM assists campuses and the Online Learning division with the evaluation of prior learning and experience to award appropriate graduate and undergraduate credit toward fulfillment of degree requirements.

The Registrar Support Manager is required to work independently, manage multiple projects and prioritize additional tasks on a daily, if not hourly, basis. The ideal candidate must maintain student records procedures to ensure compliance with the Southern Association of Colleges and Schools, Commission on Colleges (SACS-COC). Additionally, this position must adhere to regulations mandated by Federal Educational Rights and Privacy Act (FERPA). A priority of this role is to support excellence in students' services at every opportunity through participation in our team environment.

Perks Await You at Embry-Riddle!

• Health Benefits: Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Join a workplace that prioritizes your health-because your journey to wellness should be rewarding! Buckle up for a healthier, happier you!

• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.

• Retirement Contributions: ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution, with no vesting period.

• Generous Time Off: Generous Time Off: Relax with 18 days of personal leave in your first year. Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.

Required Education and Qualifications:

• Bachelor's degree strongly preferred; Associate's degree and relevant experience will be considered

• 1-3 years of work related experience (preferably in a post-secondary setting)

Required Knowledge, Skills and Abilities:

• Experience with Campus Solutions and Imaging Systems

• Analytical skills with an in depth knowledge of information systems and technical expertise with Microsoft operating systems, Access, Excel, PowerPoint, Word, Outlook/email, and Internet end-user applications.