Credentialing Specialist

Requisition ID:917958
Store #:X00099 EyeCare Delivery Model - Field US
Position:Full-Time
Total Rewards:Benefits/Incentive Information

If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

Our portfolio of more than 150 renowned brands span various categories, from frames, lenses and instruments to brick and mortar and digital distribution as well as mid-range to premium segments. Our Shared Services Team, accompany and enable others within the EssilorLuxottica collective to achieve their targets. They keep people and projects running smoothly, ensuring every part of our business is provided for and well taken care of.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

The Credentialing Specialist supports the onboarding and credentialing process for new Optometrists (employed and sublease) across the Eyecare network. This role ensures timely and accurate completion of applications, tracks credentialing status, and provides high-level administrative and operational support to doctors and internal stakeholders.

MAJOR DUTIES AND RESPONSIBILITIES

• Partner with new doctors to complete insurance, vendor, and internal applications accurately and efficiently.
• Research and verify provider data using internal systems and direct communication.
• Maintain and update credentialing databases with accurate and current information.
• Track key milestones in the credentialing process; communicate progress and escalate issues.
• Respond to doctor inquiries about the credentialing process and provide support documentation.
• Audit and document credentialing workflows; recommend improvements to streamline onboarding.
• Manage documentation in centralized systems for compliance and reference.
• Assist with office readiness, including supplies, voicemail, and system access for newly credentialed doctors.

BASIC QUALIFICATIONS

• 2+ years of experience in healthcare credentialing or medical insurance
• Familiarity with payer portals (EyeMed, Davis, VSP, etc.)
• Strong communication and relationship management skills
• High attention to detail with ability to manage multiple onboarding processes simultaneously
• Strong Microsoft Office and database management skills
• Self-starter with excellent time management and follow-through

PREFERRED QUALIFICATIONS

• Experience in optometry or ophthalmology credentialing
• Understanding of credentialing compliance and privacy regulations
• Experience working in a Concierge or onboarding support function
• Bachelor's degree or equivalent healthcare or administrative experience

This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or emailHRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.