Product Manager - Software and Services

Responsible for product development, launch, product support, pricing, initiatives, and growth of Hilti's PLS products. Product Manager is a key partner to our PLS marketing teams in HAG as well as our trade managers in HNA marketing.

• Strategy - Define and communicate the strategy for product leadership (PLS) for the assigned Business Unit in Hilti North America (HNA)
• Global integration - Align Hilti global PLS initiatives with HNA market needs; contribute best practice solutions to Hilti's global PLS effort
• Process leadership - Lead the implementation of the Hilti process Product Portfolio Management (PPM) with a focus on the HNA new product development activity
• Trade Strategy - Support the efforts of the Hilti North America trade team to develop content and support account managers on product and application knowledge
• Key deliverables - Responsible for assigned product lines revenue, gross margin, and operating expenses (OPEX)
• Manage the matrix of HNA team members - Product Manager position is responsible to collaborate with materials management, direct marketing, market reach, training, marketing communications, trade, Hilti online, customer service, engineering, and the marketing organizations to properly support their product and control information flow
• Market Research - Product Manager is responsible to monitor the activity, innovation, market reach strategy, and pricing of the competition in the North American market; additionally, PM will work closely with trade manager to communicate product improvement and portfolio enhancements to the HAG product development teams in the business units
• Training - Product Manager will service at the North American content expert with regards to the product they support and will collaborate with training and marketing communications to build training content and product launch materials
• Additional duties as assigned

• Bachelor's degree in marketing, business, or engineering; Master's Degree preferred
• Minimum 3 years' combined sales or marketing experience, preferably within software
• Own and understand the end-to-end customer workflow, manage the product lifecycle from ideation to execution, including go-to-market strategies and post-launch iterations
• Understand both the technical details and desired business outcomes to drive for results
• Partner closely with global counterparts and cross-functional stakeholders to align on strategy, standardize best practices, and ensure seamless execution
• Strong written and verbal communication skills
• Demonstrated understanding of Hilti products, product applications, and customer preferred
• Strong MS Office skills required (Excel, Word, PowerPoint)
• Strong analytical skills: ability to analyze sales and market data, draw conclusions, and present findings
• Ability to learn quickly and operate effectively and independently in a dynamic environment
• Proven effectiveness in developing and executing comprehensive business and launch plans

• Normal office conditions with job site visits
• Occasional domestic travel required

• Job requires walking on construction sites and uneven surfaces, as well as climbing scaffolding, ladders, and stairs during all seasons of the year
• Depending on geography employees may be exposed to adverse heat or cold
• Construction jobsites may also expose specialists to excessively loud noises; ear protection is strongly encouraged and may be required on some jobsites

• Hardhat, safety vest, safety glasses, gloves, steel toe boots, and long pants required for working jobsites; must observe and abide by any and all safety regulations as required by Hilti, Occupational Safety and Health Administration (OSHA), and General Contractors

• Must be able to walk on construction projects, climb scaffolding, and lift and carry up to 65 pounds of Hilti product

We're a big company with a family-owned feel. You will be given the opportunity to make big changes that will ripple throughout the industry while feeling right at home with the Hilti family.

In addition to a competitive base salary and bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement, 401(k) matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Hilti Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.