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MGR, MDU SALES

Frontier Communications
United States, Connecticut, Norwalk
401 Merritt 7 (Show on map)
Feb 17, 2026
Frontier has seen exponential multifamily growth but is entering a new era with Verizon. As a Manager of MDU Business Development, you're a tenacious and driven sales leader to help us navigate the new challenges and capitalize on the opportunities. You will lead a team of Business Development Managers and be responsible for the development and execution of strategies that maximize Frontier's market share and profitability in your respective region.

About You

You are a successful sales leader with experience managing a high-performance business development team that will deliver exceptional solutions and services to our valued customers. You have an innate desire to win and take ownership of your team's success. You can pivot quickly between hands-on sales coaching and executive KPI reporting.You are a results-driven sales professional that can inspire a team to optimize customer satisfaction, revenue and retention strategies.

About the Role

The MDU Sales Manager will be responsible for managing a team to drive sales growth within the multiple dwelling unit segment. This role requires a strategic thinker with a strong sales background and an understanding of the unique challenges and opportunities within the MDU market. The ideal candidate will build relationships with property management companies, developers, and other stakeholders to expand our presence and revenue in this sector.

Responsibilities



  • Lead, mentor, and inspire a team of regional business development managers to consistently meet and exceed aggressive monthly, quarterly and annual quota and KPI targets.
  • Develop and execute sales strategies to achieve revenue targets within the MDU segment.
  • Consistently deliver on all business targets and achieve all assigned monthly, quarterly and yearly quotas.
  • Conduct market research to understand MDU trends and identify new business opportunities.
  • Monitor sales performance and prepare regular reports for management.
  • Attend industry events and networking functions to promote company offerings and build relationships.
  • Maintain efficient sales role definition, territory planning, and success-based staffing model to facilitate revenue growth and increased sales velocity.
  • Prepare and analyze sales report data to achieve accurate targets and forecasts, ensuring projections are in line with operational goals and overall company growth strategy.
  • Proactively assess, clarify and validate customer needs and satisfaction by engaging with properties and developers.
  • Act as an escalation point for customer issues and work with teams to ensure timely resolution.
  • Recurring assessment of full funnel metrics/KPIs to ensure optimal performance.
  • Travel as necessary to support regional teams


Qualifications



  • Bachelor's degree or equivalent experience required
  • 5+ years' experiencein sales management, preference for roles within the telecommunications or related industries
  • Proven track record of success in B2B sales, particularly within the MDU market.
  • Knowledge of fiber-based telecommunications services a plus
  • Must have excellent interpersonal, oral, written, communication and presentation skills.
  • Strong influencing skills and sales proficiency with value-based selling.
  • Ability to effectively build and deliver sales plans, dashboards, pipeline reports and manage both individual and team KPIs.
  • Demonstrated ability to establish and maintain effective, collaborative working relationships with executives, department heads, mid- and lower-level management, vendors and other stakeholders
  • Salesforce or equivalent CRM proficiency required
  • A valid state driver's license and a willingness to travel up to 50% within the assigned region

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