ITS Field Service Technician - $2,000 Sign-On Bonus

What you will accomplish as an Intelligent Transportation Systems Field / Fiber Technician at TAPCO:

We are seeking a skilled ITS Technician to join our team responsible for the maintenance, installation, and troubleshooting of Intelligent Transportation Systems. The successful candidate will play a key role in ensuring the efficiency, safety, and reliability of traffic management systems, including traffic signals, dynamic message signs, cameras, network equipment and other ITS infrastructure. This position will work with contractors to install new devices, train users how to operate them, as well as perform periodic maintenance of all types of Intelligent Transportation Systems and TAPCO Made products. A background in computers and networking, AC/DC electrical systems and fiber optics is preferred.

Essential Duties and Responsibilities:

• Perform installation, maintenance, and repairs to a wide variety of electronic, computer, communication, network and other systems.

• Safely operate related tools and equipment.

• Operate related computer systems and software.

• Provide technical phone support to customers, contractors, distributors and TAPCO employees.

• Troubleshoot and repair equipment including diagnosing electronic failures to the board level.

• Maintain accurate records and prepare field reports.

• Communicate effectively; establish and maintain effective working relationships with other employees, contractors, and customers.

• Implement and manage software and firmware changes. Installing new software and hardware onto various devices such as PCs and proprietary hardware.
  Familiarity with configuration and operation of software programs that control products serviced by TAPCO.

• Potential to travel outside the state of Wisconsin

Required Knowledge/Skills/Ability:

• Associate's degree in electronics, or consummate on-the-job experience.
• Two years of industry experience in field service and troubleshooting.
• Good working knowledge of electronic, electromechanical and electrical power principles to include testing of components in DC and AC circuits.
• Computer knowledge/skills: PC literate (past and current Windows desktop OS, Microsoft Office, uploading and downloading files, software installation, administrative, e-mail & time sheets).
• Must be proficient in using a computer to configure equipment, including control boards, routers, switches, and other components of an IP network.
• Experience Working with Fiber Optic networks: Including troubleshooting, installing, splicing, terminating and testing of Fiber Optic Networks.
• Proficiency with hand and power tools; ability to work on ladders; operate a bucket truck and in outdoor environments under varying weather conditions.
• Possess and maintain a valid Driver's License and a satisfactory driving record.
• Must be able to frequently drive to customer sites, including multi-day overnight travel.
• Ability to work outside regularly scheduled hours to meet operational needs and to respond to after-hours emergency calls as required.
• Ability to work in high-stress/high visibility environments with minimal supervision.

About Us:

At TAPCO, our mission is to enhance transportation and personal safety in our communities through innovative solutions and products. We are driven to save lives! Are you looking for a career where you can earn a great wage based on experience and performance, your contributions are recognized, and you will have growth potential? Then choose TAPCO!

If any assistance is needed with the application process, please contact TAPCO HR at 800-236-4462